1. Download our Official Android App: Forums for Android!

Amazom App stopped taking Info to get on

Discussion in 'Android Help' started by Android Question, Feb 3, 2014.

  1. Android Question

    Thread Starter
    Rank:
    None
    Posts:
    0
    Joined:

    My brother has a Samsung Galaxy 2 Phone with Android 2.3 on it and the Amazon Store app stopped taking his ID and Pass Word so he can not get in to the app Store.........Is it safe to reinstall the the App and not lose anything.........Thanks
     

    Advertisement

  2. Rukbat

    Rukbat Android Expert
    Rank:
    None
    Points:
    843
    Posts:
    10,392
    Joined:
    Jan 16, 2012

    Jan 16, 2012
    10,392
    2,894
    843
    Male
    Being retired and writing Tasker tasks.
    Fayetteville, NC, USA
    The only thing he could possibly lose is the list of apps, in yjr Appstore app, that he's installed. The apps themselves won't be lost or changed in any way. (Have him clear the cache and data for Appstore before he uninstalls it.)
     
  3. dfmwash

    dfmwash Lurker
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Feb 3, 2014

    Feb 3, 2014
    2
    0
    5
    Ok thanks that was what we needed will give it a try
     
  4. dfmwash

    dfmwash Lurker
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Feb 3, 2014

    Feb 3, 2014
    2
    0
    5
    What Is the reason for clearing cache and the data he is wondering Thanks
     
  5. girolez

    girolez Often Off Piste
    Rank:
     #46
    Points:
    543
    Posts:
    3,847
    Joined:
    May 29, 2011

    May 29, 2011
    3,847
    1,919
    543
    Male
    Retired
    Les Gets, France
    Hi and Welcome

    The cache and data saved by the app is probably where the issue arises. If you don't clear them when you reinstall the app it will use the existing data/cache and the problem will probably remain. Clearing them gives the app a fresh start.

    Roger
     

Share This Page

Loading...