Let me start by saying I'm usually a pretty tough critic on big companies like this. I hate corporations to begin with, so I have a hard time giving the benefit of the doubt. That being said, I've been using amazon to order just about anything you can think of over the past year and a half, and I have yet to be disappointed with their customer service, or just business with them in general. Extremely fast shipping (when I order something that's from the amazon warehouse, I get a shipping notification usually 2-4 hours after clicking the order button) If I order before 4 or 5, I usually receive my item the next day, even on 2 day shipping. Customer service is unbelieveable- I've called in for a number of reasons (returning items, needing a refund for a fee before I became an Amazon Prime member, etc.) and they've always been quick to resolve any issues and issue any necessary credits. Once, I ordered an item on the wrong card, resulting in an overdraft fee from my bank. I ended up needing to return the item for an unrelated reason, and they refunded the money the same day, as soon as they received verification from UPS that I had dropped off the item! Customer service reps are always very friendly and helpful. I don't know any companies I could recommend with more confidence than these guys!! I can say with confidence I'll be a lifetime Amazon customer, and I'll continue to recommend them to everyone! How have your guys' experiences been with them? Good? Bad? Also, I was thinkin the other day that i bet they are a great company to work for, like google. Has anyone or does anyone know someone who's worked there for them? Just curious.