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Amazon gift card problem

Discussion in 'Android Lounge' started by Rgarner, Apr 8, 2019.

  1. Rgarner

    Rgarner Android Expert
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    I got an Amazon gift card for $25. I am trying to place an order with it but instead it wants me to use a credit or debit card. How do I make it use the gift card? The amount is less than $25.
     

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  2. Mikestony

    Mikestony ~30% Carbon Black ±
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    Did you add the gift card to your Amazon account?
    If so, at the checkout page, it will give you the option to use your gift card that you added.

    If you got a 25 dollar gift card, why is it less than 25 dollars? Is there a remaining balance on the card? Did you already add the card to your Amazon account?
     
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  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!
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    open either amazon app or in your web browser. find amazon settings (it should be 3 lines called the hamburger, and it should be near the top) under your account their should be a gift card option.

    edit:eek:oops i miss read your post.

    yeah like mikedt said you have to have a credit card on file. by default it will use and gift card credit first and the remaining balanced left over will be on your card.
     
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  4. Dannydet

    Dannydet Android Expert
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    That's how Amazon works, you cannot get around inputting your credit card information first. Most online merchants do this ...
     
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  5. Rgarner

    Rgarner Android Expert
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    There was a card but it cannot be used now. The item I am trying to pay for is less than $25. I have added the $25 to the account. How do I force Amazon to use the gift card and nothing else?
     
  6. n0tall0wed

    n0tall0wed Well-Known Member
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    Is the item you're buying being sold by Amazon? Also as already stated if it's Amazon selling it then they still need card info, they just won't charge anything to it as already stated. If it's not being sold by Amazon you may not be able to use the gift card.
     
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  7. Rgarner

    Rgarner Android Expert
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    It's definitely theirs. What they are apparently trying to do is charge it to a card which was available earlier but not currently. How do I convince them to bypass that and go straight to the gift card?
     
  8. Mikestony

    Mikestony ~30% Carbon Black ±
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    I hope I'm following you correctly, but when you add your item to your cart, proceed to the very end it will ask you what method of payment you want to use. Choose your gift card
    Capture.PNG
     
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  9. TexasGonzo

    TexasGonzo Newbie
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    Also, go into your account settings and delete any dead payment options. They don't necessarily make that easy to find, but the option is there.
     
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  10. Rgarner

    Rgarner Android Expert
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    The only thing is the deal I wanted was actually from another site that links to it. I probably would not get the discount otherwise. It's also time limited. The only other thing is that the "dead" payment method will be most likely be revived soon.
     

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