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Amazon kindle app

Discussion in 'Android Apps & Games' started by AlfieD, Jun 14, 2019.

  1. AlfieD

    AlfieD Lurker
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    I have a hudl 2. one of my apps is Amazon Kindle. When I open this app, the start screen appears and then the tablet reverts to the home screen. I have tried uninstalling and reinstalling the app, after which it works for a few times and the goes wrong again. Any suggestions?

     

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  2. Dannydet

    Dannydet Extreme Android User
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    It may not be compatible with your device. Contact the developer
     
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  3. AlfieD

    AlfieD Lurker
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    Hello Dannydet. The app worked correctly for quite a long time. It is only in the last couple of days that I have had this issue.
     
  4. Unforgiven

    Unforgiven ...eschew obfuscation...
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    Have you tried clearing data and cache? Sometimes uninstalling doesn't remove them and if something is corrupt it could affect the app upon reinstall.
     
  5. AlfieD

    AlfieD Lurker
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    Yes, I have tried that. It has made no difference.
     
  6. Hadron

    Hadron Smoke me a kipper...
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    Has the app updated recently? It might be an incompatibility introduced with an update, in which case you should report it to the developer (the Play Store should provide a way).

    I'd say try replacing it with an older version, but Amazon seem to be one of the developers who don't allow apkmirror to host such things, so I'm not sure where a safe site to find such a thing is (you don't want to go downloading apks from random websites: that's a sure way of getting a malware infection). Maybe try contacting Amazon themselves?
     
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  7. AlfieD

    AlfieD Lurker
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    OK, thanks Hadron, I shall try contacting Play Store and or Amazon. I may come back if these cannot help.
     
  8. AlfieD

    AlfieD Lurker
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    I cannot find a way to contact Amazon Kindle or Play Store about this issue. Can you point me in the right direction please?
     
  9. tube517

    tube517 Android Expert
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    Log out/log back in of amazon kindle app and resync.
     
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  10. Hadron

    Hadron Smoke me a kipper...
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    If you just look up the Kindle app in the Play Store there's a support link. Down at the bottom, under the title "developer".
     
  11. AlfieD

    AlfieD Lurker
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    Thank you again Hadron. I have sent an e-mail to the developer. Hope that leads to a fix.
    Regards
    Peter
     
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