1. Check out our app, Forums for Android! Download and leave feedback here!

General Amazon T-mobile G1 question..

Discussion in 'Android Devices' started by FP1988, Mar 17, 2009.

  1. FP1988

    FP1988 New Member
    Thread Starter
    5

    Mar 17, 2009
    3
    0
    5
    If i purchase my G1 with Amazon.com and I have any issues such as creaking screen or just defective in anyway.. Would i send it to T-mobile or Amazon.com??
     

    Advertisement

  2. benmarvin

    benmarvin Well-Known Member
    36

    I have purchased a Blackberry through a 3rd party retailer before and when I had warranty issues, I called T-Mobile. They are super nice, they'll walk you through some basic troubleshooting stuff and ask a bunch of questions, but if it's a warranty issue, they will send you a new phone and get you to swap out your SIM and send the old one back and I believe only charge you for the shipping.
    Unless it was under like 7 or 14 days and you're looking for Amazon to give you a full refund.
     
  3. dkaufman1

    dkaufman1 Well-Known Member
    118

    Oct 24, 2008
    1,202
    29
    118
    Android Scientists
    The Lab
    From Costco (which has it cheaper now than Amazon) to a Tmobile mall kiosk, once you start paying Tmobile for service they handle the rest. I have personally experienced this time and time again. They do get top customer service ratings for cell phone carriers. Not saying that makes them "awesome" but I like to say, "their script is less annoying and better suited to quickly dealing my needs, they have good script writers and trainers."
     
  4. FP1988

    FP1988 New Member
    Thread Starter
    5

    Mar 17, 2009
    3
    0
    5
    Wow thanks guys!

    I did not know about the costco deal, will head over there later this week thanks for the heads up.
     
  5. dkaufman1

    dkaufman1 Well-Known Member
    118

    Oct 24, 2008
    1,202
    29
    118
    Android Scientists
    The Lab
    Make sure you have the coupon...from their flyer. Search costco, in this forum for the one I am referring too. It was scanned in to show it off.
     
Tags:

Share This Page

Loading...