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Amazon Texting issue when switching carrier

This is probably not phone-specific, but I guess it could be. I switched carriers from T-mobile to Mint Mobile but retained my same phone number. All is good, EXCEPT I can no longer get text messages from Amazon.com. Other companies and private parties text me, including the type of two-factor authentication I was using with Amazon, no problem. But zip from Amazon. I have spent a total of about 10 hours with Amazon and much less with Mint. They point fingers at each other, but bottom line, I can no longer get text messages just from Amazon. Anyone else heard of this? Thanks
 

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