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Android 10 Exchange Email Issue - "Security Update Required" - Please Help

Discussion in 'Android Lounge' started by jmd494, Sep 4, 2019.

  1. jmd494

    jmd494 Lurker
    Thread Starter

    PROBLEM
    • Just installed Android 10 on Pixel 3 XL
    • Gmail app for my Exchange email account is notifying me: "Security Update Required"
    • Clicking the notification opens the Gmail app and gives me a prompt to "Update Now"
    • Clicking "Update now" on the prompt crashes the app and brings back the notification referenced above
    • Not sure if related but I've noticed Gmail is no longer listed as a "Device Admin"
    WHAT I'VE TRIED
    • Different combinations of deleting account, deleting and reinstalling Gmail updates, clearing data/cache


     

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  2. Best Answer:
    Post #3 by jmd494, Sep 5, 2019 (3 points)
  3. Dannydet

    Dannydet Extreme Android User

    Is it a Microsoft office account or other?
     
    mikedt likes this.
  4. jmd494

    jmd494 Lurker
    Thread Starter

    Guys - This self resolved for me and others (it appears). Thanks to all.
     
  5. MoodyBlues

    MoodyBlues Compassion is cool!
    VIP Member

    Glad to hear it! Probably a bug that got fixed with an update.
     
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