I have an unlocked, unbranded Hero (bought without a SIM, currently being used with a 3 UK SIM) and am waiting (patiently) for notification when an update is available. Nothing has arrived on my phone and I can't see anything relevant on the HTC Support website. Meanwhile I understand that many Hero users have already been able to upgrade and so have presumably experienced the pros and cons of the upgrade. Googling for information I find a number of reports of "issues", especially with the Sprint version of the Hero. Do people generally find that the advantages outweigh the disadvantages?