1. Download our Official Android App: Forums for Android!

Support Android 4.0.3 update help!

Discussion in 'Android Devices' started by JamesH022, Apr 9, 2012.

  1. JamesH022

    JamesH022 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Apr 9, 2012

    Apr 9, 2012
    4
    0
    5
    I woke up this morning and checked my phone. It said there was a new update available so I downloaded the update, installed it and now it my phone (sensation XE) is running Android 4.0.3. The main problem I've come across is that every time I turn my phone off and on again, it comes up with an 'updating apps' screen which takes about 2 minutes to complete which is inconvenient. I wonder if this is normal? Another annoying thing is when I go to the gallery, it says, 'No photos or videos found'. I know this isn't right because before I updated the phone, I had hundreds of photos on there. I connected my phone to my PC and checked if they were all still on there and they are. This has not happened with my music though...

    Help would be extremely appreciated!
    Thanks in advance
     

    Advertisement

  2. hopey

    hopey Member
    Rank:
    None
    Points:
    16
    Posts:
    48
    Joined:
    Nov 20, 2010

    Nov 20, 2010
    48
    6
    16
    Rebooting the phone should fix the gallery problem but waiting for fix from htc for the apps problem
     
  3. JamesH022

    JamesH022 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Apr 9, 2012

    Apr 9, 2012
    4
    0
    5
    I've just rebooted the phone and the gallery problem is still there. :/
     
  4. Fonzig

    Fonzig Well-Known Member
    Rank:
    None
    Points:
    18
    Posts:
    79
    Joined:
    May 7, 2011

    May 7, 2011
    79
    20
    18
    Male
    IT Network Engineer.
    Black Country, UK
    The "Android is upgrading" screen is not a bug.

    It is part of ICS. It will do this every time you reboot your phone.
     
    JamesH022 likes this.
  5. hopey

    hopey Member
    Rank:
    None
    Points:
    16
    Posts:
    48
    Joined:
    Nov 20, 2010

    Nov 20, 2010
    48
    6
    16
    Hmmmm not sure then i had same problem with the gallery and a reboot fixed it the phone is reading the card ok isent it check in phone storage to make sure
     
  6. Fonzig

    Fonzig Well-Known Member
    Rank:
    None
    Points:
    18
    Posts:
    79
    Joined:
    May 7, 2011

    May 7, 2011
    79
    20
    18
    Male
    IT Network Engineer.
    Black Country, UK
    Regarding the problem with the gallery, I would unmount your memory card Menu>Settings>storage>Unmount SD Card, once its done it, wait about another 10 seconds then remount it again.
     
  7. JamesH022

    JamesH022 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Apr 9, 2012

    Apr 9, 2012
    4
    0
    5
    Ok, I just rebooted my phone and now it's saying there's no music either. ;/
     
  8. Fonzig

    Fonzig Well-Known Member
    Rank:
    None
    Points:
    18
    Posts:
    79
    Joined:
    May 7, 2011

    May 7, 2011
    79
    20
    18
    Male
    IT Network Engineer.
    Black Country, UK
    You have to tell it to look at the library now.

    If you open the music app, then press the library button all your music will be there.
     
  9. JamesH022

    JamesH022 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Apr 9, 2012

    Apr 9, 2012
    4
    0
    5
    Ok I looked in the library and it says there's no music. I explored the card in the storage part of settings and it says there's no music or images on the card...
     
  10. Harry2

    Harry2 Android Expert
    Rank:
    None
    Points:
    323
    Posts:
    5,186
    Joined:
    Jun 3, 2010

    Jun 3, 2010
    5,186
    1,347
    323
    Black Forest
    Gallery problem:
    After the first time's "No photos or videos found" I did start the gallery some times later, with success :)
    Maybe the phone needs some time to rescan the SD card ;)

    Also you might try 'SDrescan', free in Market/Play Store.
    Depending of the amount of files in your gallery the app might need some time for scanning.

    Harry
     
  11. Fonzig

    Fonzig Well-Known Member
    Rank:
    None
    Points:
    18
    Posts:
    79
    Joined:
    May 7, 2011

    May 7, 2011
    79
    20
    18
    Male
    IT Network Engineer.
    Black Country, UK
    Ok, do you have a file explorer like ES File Explorer?

    Browse to the DCIM folder and check the pictures are there.

    If they are, some part of your card may have been corrupted.

    Copy everthing from your card to a PC, then use use the phone to format the card. Once this has been done, copy everything back.
     
  12. ColynK

    ColynK Lurker
    Rank:
    None
    Points:
    6
    Posts:
    4
    Joined:
    Jan 1, 2010

    Jan 1, 2010
    4
    1
    6
    I had the same problem after installing 4.0.3.

    I unmounted the SD card, physically removed it then reinserted it. Once the phone had mounted the card, it could find all my music and images.

    Result!
     
    firedesire likes this.
  13. stan77

    stan77 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    Mar 25, 2012

    Mar 25, 2012
    3
    0
    5
    England
    Mine did the same, Astro could see all the files but gallery & music could not.

    Go into Settings apps, then find MUSIC & GALLERY and stop them. After they will find your files...well mine did [​IMG]
     
  14. firedesire

    firedesire Well-Known Member
    Rank:
     #608
    Points:
    43
    Posts:
    161
    Joined:
    May 29, 2010

    May 29, 2010
    161
    30
    43
    Don't rush to do this straight away!!

    I found that as I showed the same symptoms with my gallery missing, this must be my solution. I had already de-mounted the card, restarted the phone and re-mounted the card, all with no sucess. Then after I checked the micro sd card in my laptop, and all showed to be where they should be I re-inserted in the phone and hey presto, all my pictures loaded as I expected them to..... Can't really explain it other than for some reason maybe the update didn't identify the older contents of the micro sd card and just needed a kick start !!
     
  15. deepenigma

    deepenigma Lurker
    Rank:
    None
    Points:
    5
    Posts:
    7
    Joined:
    Apr 30, 2012

    Apr 30, 2012
    7
    0
    5
    Lawyer
    I haven't had this issue at all...must be lucky~!
     
  16. Harry2

    Harry2 Android Expert
    Rank:
    None
    Points:
    323
    Posts:
    5,186
    Joined:
    Jun 3, 2010

    Jun 3, 2010
    5,186
    1,347
    323
    Black Forest
    I use the stock gallery and QuickPic.

    After the ICS update, sometimes the stock gallery doesn't find any pictures. So I use QuickPic. It has never a problem to find the pics :)

    And an other good thing: After QuickPic had made a rescan of the SD card for pics the stock gallery will find them too ;)

    So, maybe the luck not having this issue with the stock gallery has its reason by using regulary a SD card-rescanning app like QuickPic.

    Harry
     
  17. yougotmail86

    yougotmail86 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Jun 8, 2012

    Jun 8, 2012
    1
    0
    5
    i just upgraded my htc sensation xe to android 4.0 unfortunately the mobile browsing is not working.. i've already save the apn settings but every time i turn on mobile browsing it dosnt work..please help..
     
  18. zitr0

    zitr0 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Jun 8, 2012

    Jun 8, 2012
    4
    0
    5
    Have you tried switching it to fast booting?
     
  19. seksarzz

    seksarzz Lurker
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Oct 2, 2012

    Oct 2, 2012
    1
    0
    5
    'M havin d idea to buy d htc sensation xe online....can i buy it ...wat are ur suggestions....can i update to icecream sandwitch???...is there ar any probz...???:thinking:
     

Share This Page

Loading...