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Support Android 6.0.1 won't access external media card

Discussion in 'Android Help' started by GoogleHeadache, Apr 17, 2016.

  1. GoogleHeadache

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    I successfully installed and encrypted a brand new 128 GB SanDisk Ultra external media card,
    in my brand new Samsung Galaxy 7,
    copied photos onto it (tethered to my computer),
    and accessed them without incident,
    until today, when suddenly, my pseudo-intellectual phone utterly fails to access the media.

    I have removed and reinserted the media,
    rebooted the phone,
    and run SD Insight to confirm that the media is inserted and is in fact a 128 SanDisk chip,

    all to no avail.

    Is anyone else having this issue?
    Does anyone have a solution?
    Does anyone want to go to Google and chop down the Marshmallow sculpture in Android's irritating sculpture garden until Google manages to produce a reasonably bug free version of this operating system?
     

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  2. Dannydet

    Dannydet Android Expert
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    Have you tried a different file manager to access the card?
     
  3. GoogleHeadache

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    Yes, I've tried multiple file managers.

    Also, Android provides no notification whatsoever regarding the progress of or completion upon encrypting an SD card. Nor any status information I can find to say whether the card is encrypted. So far as the OS is concerned, you could keep re-encrypting the same card and have no idea whether you've succeeded except by removing it and trying it in another card reader.

    Does this strike anyone else as woefully incomplete software development? Anyone from Google listening?
     
  4. Slug

    Slug Check six!
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    You would be better-served directing your ire at Samsung, as it is they and not Google who is responsible for the firmware on their devices.

    So SD Insight recognises and identifies the card, but other apps won't see it? That's a strange one... :thinking:
     
  5. Brian706

    Brian706 I like turtles!
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    Check the app permissions for any app that won't recognize the sd card and make sure that the storage permission is enabled for that app.
     

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