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Support Android Device Manager Question

Discussion in 'Android Help' started by Lana30, Aug 4, 2016.

  1. Lana30

    Lana30 Android Enthusiast
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    Hi Everyone,
    If you are trying to unlock your phone with android device manager (screen completely dead) but after logging into your google account the options are to ring or lock & erase. The lock & erase button are a single button. If you are trying to retrieve data from the phone, can you just click the lock & erase button? Thanks in advance for any help. :D
     

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  2. Bg260

    Bg260  
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    Device manager is for a lost or stolen device. The lock and erase feature will do exactly what it states. If your phone has a dead screen, try attaching it to a computer with a USB cable.
     
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  3. Lana30

    Lana30 Android Enthusiast
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    Thanks for your answer. :)
     
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