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Support Android gone bananas

Discussion in 'Android Help' started by AndyRoydt, Jul 25, 2016.

  1. AndyRoydt

    AndyRoydt Newbie
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    I have a Galaxy S5 with android 5.0. Sometimes the screen will wildly flip between apps. I type in a website, and it will go to another. I tap on (very carefully) Memos app - and the calendar will open. I really need to get into the Memos app. I really don't want to reset this. What's going on here?
     

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  2. Slug

    Slug Check six!
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    From your description it may be that the touchscreen digitiser is faulty and registering false/incorrect inputs.
     
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  3. Jfalls63

    Jfalls63 Android Expert
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    If you can enter the General Test Menu, you can check if your screen is registering exactly where you are touching.
    Pull up the phones dial pad and dial *#0*#
    To get to the test menu.
    Select Touch
    Should see a screen with small boxes around the edge of screen and a X of boxes in the center.
    Touch any of the boxes and they will turn green and a black dot will show actual contact point.
    Try different boxes around the screen to see how it registers.
    You can drag your finger through the boxes
    When all the boxes are green, it will return to the test menu.
    Tap the return/ back button twice to exit test menu
     

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