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Support Android market issues

Discussion in 'Android Devices' started by Scainer, Oct 22, 2011.

  1. Scainer

    Scainer Member
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    Since the update to 2.3.4 and then the update the the android market, I seem to have an issue with the My Apps section regarding whats installed and updates.

    In Android Market I go to My Apps but it only seems to list a handful of them.
    If I browse the market it recognises apps that are already installed or if they need updating. They just don't appear in the My Apps section.


    I think i have 40+ apps, and it only shows 8.


    Anyone else experiencing this?
     

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  2. ironass

    ironass Android Expert
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    Cotswolds, England
    Try going to Settings > Applications > Manage applications > All > Market > Clear data.

    Reboot your phone and go back into Market and wait to see if your "My Apps" is repopulated correctly.

    Hope this helps. :D
     
  3. jaliy

    jaliy Android Expert
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    yes we get that but it has to be done EVERYTIME there's an update
    is there another way to fix this
     
  4. Shotgun84

    Shotgun84 Android Expert
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    Whatever he said.
    Cambridgeshire, England
    Factory reset your phone. Personally I have no problems with the market so its more likely a problem with your phone than the market.
     
  5. jaliy

    jaliy Android Expert
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    how is factory reset different from resetting the market app? there should be nothing interfering with market apps auto updating on its own. if i factory reset phone it will work on the first time there's an update, as soon as another update comes along i have to clear data again
     
  6. Shotgun84

    Shotgun84 Android Expert
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    Whatever he said.
    Cambridgeshire, England
    Reading your threads it seems that you've tried everything else so the only thing really left to do is factory reset. It seems like there is something else on your phone interfering and this will get rid of it. Just a suggestion, you don't have to if you don't want to.
     
  7. Scainer

    Scainer Member
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    Did that, nothing changed, then restarted phone, still the same



    edit:

    We're aware of reports from some users that several applications are missing under "My Apps" on their devices, and we're currently looking into the issue.

    https://www.google.com/support/androidmarket/bin/static.py?hl=en&page=known_issues.cs
     
    ironass likes this.

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