Android newbie help needed!

Hi all

I recently switched from Apple to Android with the Huawei P30. Great phone and great camera. However last week i dropped it and totally smashed the screen. I can feel the device turn on ok but can't see anything on screen.

USB Debugging wasn't enabled when the phone was 'alive' and now because i can't get into the screen i can't turn it on to extract photos, videos and other files.

An insurance claim is accepted to repair or replace but they will wipe the phone first so, before i send it off and lose everything, is there any way of enabling debug in this scenario? Is there anyway of simply mirroring the phone on a laptop screen for example?

I'm not techy enough to try some of the more advanced solutions i've seen so just wanted to explore a simpler and more direct route to extract photos and videos off a phone with no screen access and no debug enabled. I've seen loads of different bits of software that do the first bit but they always need debug enabled. And i can't enable it as i can't see the screen.

I suspect that there's no way of me doing this really but figured i should ask some more experienced users first.

Any help would be massively appreciated!

Thanks

 

Apparently it’s down to data protection. The insurers 3rd party repair handler won’t take liability for lost data so they wipe all phones. Ridiculous really but it is what it is.

 

Well i can get it done by a 'phone kiosk' guy near my office in central London for £200 without needing to wipe it but i'm a bit hesitant. I might be paying £200 to end up with a bricked phone and no recourse. Insurance is only £100 excess and they'll replace the phone if it's beyond repair.

Didnt set up google photos as i was so new to Android although auto back up was enabled so i'll at least get messages, apps etc but will have lost all photos and videos.

Thanks for the link to the hardwired mirroring but, as you say, the touch screen is gone. It turns on but i can't see a thing. And my lack of in depth knowledge of the phone means i could spend hours on the 'look judge next move' method! Realistically i'm losing about 3 months worth of photos so it's not the end of the world. And i instagrammed a lot of them. but this whole debugging thing is annoying. The phone is sound but the debug means i cant look at the files. Thanks for your help.

 

I'm honestly not sure. I contemplated buying a replacement screen and giving it a go but, as said above, insurance offer to repair or replace. I'm a bit worried they might reject a claim if i play around with the screen, fail and then send it in! Then i'm left with a bricked phone and have to pay £269 to nearest repair place in London. Or risk a kiosk repair. Pain in the arse situation! Thanks for your help dude.