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Android not showing photos and custom ringtones

Discussion in 'Android Devices' started by Juliano Souza Chaves, Aug 1, 2018.

  1. Juliano Souza Chaves

    Thread Starter

    I don't know why, but all of a sudden my Moto Z2 Play stoped showing my photos in the gallery or in the photos folder of the archive manager saying that there are no photos in the device, but when I manually search for them in their folder location they are all there. Besides it I also cant add custom ringtones, when I select the file I want as a ringtone and press open nothing happens. Does someone know how to solve it? I've already reseted the phone and it solved for the first 2 days before it begin again.
    Here is a link of a video that shows a little of what I tried to say:

     


Motorola Moto Z2 Play Forum

The Motorola Moto Z2 Play release date was June 2017. Features and Specs include a 5.5" inch screen, 12MP camera, 3/4GB RAM, Snapdragon 626 processor, and 3000mAh battery.

June 2017
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