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Android phones worth 400+ euro, NO Android updates

Discussion in 'Android Devices' started by mkrmec, Dec 22, 2009.

  1. mkrmec

    mkrmec Well-Known Member
    Thread Starter

    Android. When you read about Android it's all good things. You like constant changes that Android brings to the community, so you go and buy a phone that will deliver that. You go and buy a Samsung cause you like the looks of it. This kind of phones as we know aren't cheap, you actually expect that the phone will be supported for this kind of money.

    Samsung Galaxy and other Android phones from Samsung are good phones, that come with:
    - terrible support
    - New PC studio 99% of functions don't work with this phones
    - NO major Android updates
    - NO status on updates
    - minor updates have to be done manualy thru NPS that sometimes doesn't even detect your phone
    - the newest XXIK4 firmware isn't available to all, if this forum wouldn't exist I'd still have stock FW

    HTCs Hero phone is getting ready for 2.1, while Samsung Galaxy is still at v1.5.

    Samsung Galaxy users are becoming furious, they are selling their phones just because of the way Samsung is treating them. The more optimistic users are trying to make a difference with:
    - petitions (Upgrade firmware of Samsung Galaxy to Android 2.0 - Petition Spot)
    - writing their own Android versions, which is hard due to security in the phone
    - delivering the latest minor firmware
    - begging Samsung to release new version of Android, or unsecure the phone
    - maybe Samsung is going to update Galaxy to 2.1 when the new Samsung phones come out with stock 2.1 but I think that's not gonna happen, I'm probably not the only one.

    Anyhow everybody is starting to give up on this phones, thus everything that Samsung did will be forgotten. Everybody that bought this phones for big sums of money got screwed with a vision of progress.

    Google as the partner of Samsung doesn't do anything to fix this shame for Android as Samsung prepares new phones that will probably get the same crap support.

    All the people of this forum please digg this for max results, thank you.

    1. Download the Forums for Android™ app!


  2. KlaymenDK

    KlaymenDK Android Expert

    There, fixed it for you: cost does not equal worth. :( Also, it's not all Android phones but "only" the Samsung Galaxy. That you post this in the "Phones:Galaxy" subforum convinces me that that is what you meant.

    To our guests from Digg:
    It's a shame really, because looking at the specs and the device, it seems like it would be rather nice. Certainly, the Android OS itself is quite promising, but it quickly becomes evident that, on the Galaxy, the software is plainly beta-quality. For months I believed my phone was defective, even had it sent in for repair (to no avail), but it turned out that many of my most grievous problems could apparently be fixed by one of the latest firmware versions (which I had to find out for myself).

    It is important to note that in practice, it's up to the "hacker" community to extricate roms (from phones sold later on, I guess) and make them available to this community. Frankly, I have no idea where my current firmware came from, or for that matter the "Odin" software used to install it, but I am forced to rely on them because there is simply no news coming from Samsung and their official software bundle (which comes packaged with the phone) does not even work with the phone! What we are seeing now is that "everybody else" is receiving updates to the base OS, but it looks like the Galaxy will be stuck on v1.5 forever. This is no fun thing for such a promising and costly device.

    The problem here is that Samsung is offering as good as zero after-sales support, and many of us have become so frustrated that we have declared to never again buy a product from Samsung.
  3. mkrmec

    mkrmec Well-Known Member
    Thread Starter

    Did I say all android phones? :D I meant Samsung Android phones.
  4. mvnjpy

    mvnjpy Member

    let's all hug and cry?
    the posts in this forum are all starting to sound like they're all written by 8-year kids who didn't get some candy they wanted.

    1. u don't know for sure there's no eclair; in a separate posts there is an ad for it.
    2. the phone works fine/great after you flash k4. there's not much to complain about.
  5. Rastaman-FB

    Rastaman-FB Extreme Android User

    no hes saying they are not worth 400+ euro, they just cost 400+ euro
    no android phone is worth 400+. that money can buy 2 playstation 3's or a dell laptop for the wife to do her internet shopping

    thats a false statement and should be removed from the argument

    Hero has been projected to use 2.1 when it is available next year while Samsung Galaxy has not confimed a release

    theres a difference between announcing and being already on a platform
  6. mkrmec

    mkrmec Well-Known Member
    Thread Starter

    My brother has Hero and he has 2.1 he flashed it himself. It's not the final product but it is 2.1 none the less.

    And yes.. Galaxy is worth around 450euro. I payed 350 for it plus 2 year contract.

    I didn't say the phone doesn't work with existing firmware. I have K4 it works great but I'm still disapointed at Samsung for hording all information about Eclair etc.

    I just wanted ppl to know what the hell is Samsung up to.. so mvnjpy stop making stupid remarks.
  7. Rastaman-FB

    Rastaman-FB Extreme Android User

    theres a difference between flashing an unofficial hacked rom and htc already having it out

    as for the price, we are merely pointing out the difference between worth and cost as there is a difference

    it costs 400+ but its not worth 400+

    im not complaining either, im explaining to put a valid argument together you need some real facts.

    Read these forums, most of us are already aware and made large arguments and complaints with some background factual checks and valid concerns

    dont tell me i should stop complaining because i feel your post is inaccurate.
    Im entitled to my opinion.
  8. mkrmec

    mkrmec Well-Known Member
    Thread Starter

    sry I wasn't clear enough to whom I said to stop complaining.. surely wasn't you. It was toward mvnjpy
  9. Rastaman-FB

    Rastaman-FB Extreme Android User

  10. mkrmec

    mkrmec Well-Known Member
    Thread Starter

    There I fixed the original post.. thing about HTC hero :D
  11. Rastaman-FB

    Rastaman-FB Extreme Android User

    heh ,no worries. early morning grumpiness on my part :p
  12. spottyelephant

    spottyelephant Android Enthusiast

    I think it is worth 400 euro.

    I've probably been worrying about the 2.0 thing more than anyone here (mainly due to what it would do to the re-sale value down the line!), but I still love it as it's setup now - it's fast, looks great, runs everything, and is still the best hardware specc'd phone in android.

    Agreed, Samsung's support isn't worth a damn, but the phone sure as hell is, and the support from this forum is certainly worth the money.
  13. KlaymenDK

    KlaymenDK Android Expert

    That is the truth right there. Without the support available here, a lot of Galaxy users would be thoroughly marooned. One might say that Samsung owes androidforums.com a stack of cash. :rolleyes:
  14. danimar

    danimar Newbie

    Completely true, but they can keep the cash and use it to hire the resources needed to update to 2.1 earlier than June :D I want to try NBA League Pass, Google Maps with layers/Navi and Goggles
  15. lazarus101

    lazarus101 Member

    My Galaxy is not fast at all compared to other Android phones I've played with. It's probably a bit faster than the G1, but slower than the HTC Magic, HTC Hero, Samsung Moment and Motorola Droid

    everything except the apps that run only on O.S. 1.6 and higher :rolleyes:
    Not to mention that without rooting it and copying libhgl.so you have no 3D graphics!!! even if you do this the 3D performance is not as good as it is on other android phones.

    It's not. HTC Hero, Motorola Droid, Samsung Moment, Acer Liquid A1 all have better hardware specs. The Galaxy has a great screen, but it only has 192 RAM and this has a big impact on the phone's performance. Ok, it has 8GB internal memory but I would rather have more RAM and only 1G or even 512MB ROM, sdcards are not that expensive...
  16. Rastaman-FB

    Rastaman-FB Extreme Android User

    my galaxo runs considerably faster than my mates cyanogen hero
    apart from ram the galaxy in every sense has a better spec than the hero
    its lacking support and lacking 90meg of ram.
    getting swap running properly works a treat though
  17. spottyelephant

    spottyelephant Android Enthusiast

    Mine is! It's absolutely humming. I even got an "ooh!, Fast!" from one of the girls when she pulled up the menu. :)

    Ye, I wasnt including the 1.6 stuff. That is pretty annoying, but if you're counting unrooted phones then the majority of hero's can't either! Im still optimistic that will come our way though. RE the 3d, i think the 3d is just as good, if not better. I don't get any choppiness on any of polarbit's games, and when running that neocore i get about 25fps in the benchmarking test (i think, i uninstalled it and cant remember the exact figure, but it wasnt bad).[/quote]

    I'll be honest, i was only thinking equipment (bluetooth 2, compass etc), memory, and camera. The Ram hasnt been an issue for me at all.

    I accept everything you say is true about a Galaxy straight out of the box. I just think people are being a bit overly critical of the phone itself, but with this forum's support (and drakaz) you can overcome Samsung's severe shortcomings in their own support.

    I'm not trying to give Samsung a get out jail free card, because they're stupid, but I think you'll find flaws with any phone you use. I'd never use a hero just cuz the camera is absolute muck.
  18. mrbrdo

    mrbrdo Member

    I'll just sign under the OP (original post). Samsung support and attitude is terrible. Never buying a Samsung phone again. Ever.
  19. Xenon

    Xenon Well-Known Member

    Samsung's support is very disappointing. I will not yet wow never to buy a
    Samsung phone again, but I can't say I'm happy at all.
  20. Mrbrdo,
    I thought Samsung's crappy support was only for the Brazilians (and latin america), cause we are not rich as Europe!
    After 6 mail from Samsung, do you know the summary?
    They just say that I should know all the specs from Galaxy before buying... That's the fantastic support we have here!

    In here (Brazil) things are just worst than in Europe, cause we still have the first (old) firmware and they don't plan to update... Is it possible to buy anything else from a company like this one?

    I also pointed them that I'm a user of the Android foreign forum, and explained that I knew we were in the old firmware... The answer: We can not trust in forums, cause anyone can write whatever they want!"

    I just quit Samsung's products forever!
  21. mkrmec

    mkrmec Well-Known Member
    Thread Starter

    you actualy got a response from Samsung lol nice for you :D I've sent several emails and nothing got anwsered...

    yeah their nice propaganda is f***** them in the ass :D samsung you fail at mobile phones and it's probably not the only thing you fail at. Face it...
  22. steev182

    steev182 Newbie

    I thought I'd add in on this to Samsung, seeing as mustymod has had some success bringing 2.0 to Android...

  23. informale

    informale Android Enthusiast

    Great job with the letter, Steve. Hope it will eventually worth the effort. I've sent something similar to them in December 2009, pointing out brilliant custom ROMs from Drakaz, the online petition, this forum, etc. Only got a standard reply about Samsung "not yet supporting this upgrade path" or whatever the original quote is.
  24. informale

    informale Android Enthusiast

    People, have you seen what Samsung Mobile did? They've spent money on bloody web-site redesign! There's even Galaxy in the bottom of the front page, which links to Galaxy product page.


    Nothing interesting there though. They haven't even listed any Galaxy-compatible accessories.


    Oh, and there's a lie as well.

    Although Nexus One is 11.5mm ;)
  25. Bomberman

    Bomberman Android Enthusiast

    Didn't seem to bother to pay for proofreaders though eh? :D In my complaint letter I did point out the fact that they seemed to hide the Galaxy, maybe this means a change of direction?
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