Just spoke to a VZW rep who told me that there are no more annual upgrades, even if my 2 year contract was renewed last April. I've been with them for 6 years, though I don't think that gives me any leverage Now, I do understand about their new policies that started this past January. But if I signed my 2 year contract last April, and they're still allowing their NE2 for contracts signed prior to that, shouldn't I also be allowed to use the annual upgrade (+$20) provision that they had? Otherwise I would have signed up for only a 1 year contract. Any reps that can help me? Googling "annual upgrade" it appears that the rep I spoke to may be wrong, and that I have nothing to worry about, and that VZ will honor the annual upgrade. Any thoughts?