Love The Internet in my pocket -- how cool is that? GPS-based apps -- RunKeeper, RMaps, Google Maps Navigator Hate The dialer -- no "pause" or "wait" key Easily confused. Lag time when dialing or interacting with the touch screen. Verizon suggests a.daily therapeutic boot. User interface on the Contacts screen is muddled and unintuitive. Picture text messages come as one-slide slide shows. You get to look at the picture for 5 seconds and show's over. Apps never exit and eat battery. Maps is bad this way. Some apps just randomly start. Amazon MP3, Peep, Footprints tend to start without notice and I've never used most of them. I'm not far from taking this 2-month-old phone back to the Verizon store to trade it for a Blackberry. Why should I keep the Eris?