DOA out of the box. I purchased mine from Best Buy.com. I called the online number they told me I could get my money back that's all they could do for me. I want a working unit. 2nd I called Asus and they want me to pay to have it shipped to Texas for repair. I didn't order a refurbished unit. I just want a new working Transformer Prime now. lol Do you guys think that I would get anywhere taking it to the Best Buy store?