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Support answer to video message problems

Discussion in 'Android Devices' started by 11nick, Jul 6, 2011.

  1. 11nick

    11nick Lurker
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    Jun 29, 2011
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    Sorry. Not really an answer, but an explanation....
    I've had flip phones forever. Just got my first smart phone last week when I got this Commando from Verizon. Video messages cannot be sent from the phone via video messages or emails. Made many calls to customer support/tech support. found quite a few people who did not know what the heck they were talking about, but found one woman who actually researched it deeper. This phone was released with a glitch. it can't send a video message. Casio is currently working on a solution and will release a downloadable file to correct the issue.

    If anyone hears anything new concerning this issue, please post it here.

    Knowing that this is my first smart phone, this comment may not mean much.... I really like this phone.
     

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  2. callmecolt

    callmecolt Well-Known Member
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    Jun 25, 2011
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    Good info. I did notice that I will not send a video, but was not that worried about it. Hope the update comes out soon! Hope they fixed some of the other glitches that have been found as well.
     

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