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Support Anybody having troubles texting?

Discussion in 'Android Devices' started by BigRich, Mar 18, 2011.

  1. BigRich

    BigRich Lurker
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    Soooo just got my Thunderbolt and I love it, only problem is nobody is receiving my text messages. It's showing that the messages are being sent, nothing looks weird there.

    At first I just thought people were ignoring me but I had like 3 friends I texted last night call me and ask why I never texted them last night when I definitely did.

    I texted my buddy in my office four times and he didn't get anything. Texted my mom a few times in response to something she sent me, nothing. Texted myself and received it, but it was from like a 17 digit number.
     

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  2. Papadroid

    Papadroid Android Expert
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    It sounds like you might need to take yours back. I've been texting all morning long with no problems.
     
  3. atrain311

    atrain311 Android Expert
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    This happened to me yesterday right after i got home with it. Then I did a battery pull and all was right with the world. And it is SWEET.
     
  4. Binglut9

    Binglut9 Well-Known Member
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    When i text my friends they said that the number that comes up is not my number but a long number that is like 13 numbers long anyone else geting this
     
  5. clarkkent

    clarkkent Newbie
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    HOW TO FIX IT:

    Going from 3g to 4g many people will experience that problem. The number is your IMSI number. You can see it under phone identity in your settings. To fix the issue just reboot your phone. I work there so this is what they'd do for you haha

    This may be why people aren't 'getting' your messages for some folks. They actually are, but ignore it due to the strange number.
     
    cultldr likes this.
  6. crimton

    crimton Android Expert
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    I just rebooted my phone and it fixed it
     
  7. BigRich

    BigRich Lurker
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    Alright so I posted earlier about not being able to text. NOW, after calling verizon her changing some stuff on their side, me rebooting a bajillion times, my phone won't hold a data signal.

    The phone starts up, picks up 1X, switches to 3G, then drops the data signal after about 5 seconds. WTFFFFFF
    Anybody have any ideas.... This is getting really frustrating. Should have listened to the people who said wait...

    Firmware update where are you?
     
  8. dajogejr

    dajogejr Well-Known Member
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    Same here...luckily I tested it with my g/f next to me.
    Garbled from on her phone.

    I shut down, battery pull, all is good.
     
  9. Silent Thunder

    Silent Thunder Well-Known Member
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    Just take it to a local Company owned store let them deal with it.
     
  10. dajogejr

    dajogejr Well-Known Member
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    Exactly. If they sell 500,000 phones, there is bound to be an issue with some.
    I had the text issue...had to remove battery and all is well.
    They will take care of you.
     
  11. clarkkent

    clarkkent Newbie
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    I would just hard reset it, it's new enough you shouldn't lose much. If it's still messed up call in call tech support and have them check it out. Tell the people that you've already talked to customer service and need to talk to tech support though.
     
  12. Binglut9

    Binglut9 Well-Known Member
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    Thank you!
     
  13. lamoglinsgal

    lamoglinsgal Android Expert
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    I just Googled this. :) I'm was having the same problem and just did my first reboot. Hopefully it fixes it for me. It shouldn't be a 4G issue for me since I don't have that yet. :(
     
  14. Wolfedude88

    Wolfedude88 Android Expert
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    I had this problem yesterday, pulling the battery and hard reset didn't seem to work at first, but after a couple of tries it finally started working.
     
  15. ResQ24_7

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    Didn't have to pull the bat on mine. Just rebooted. So far so good. Now lets see what other issues come up. Hopefully not many.
     
  16. Left Coast DJ

    Left Coast DJ Android Enthusiast
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    +1 Just came home with my Thunderbolt. Mine was texting my SIM number too. A simple reboot seems to have solved the problem.
     
  17. karmamule

    karmamule Well-Known Member
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    Sometimes it can be non-phone dependent too. I was having troubles texting someone: I'd see all his texts, he'd only intermittently see some of my replies. The trouble started recently while I still had my droid incredible, and has also happened since then a couple times with my Thunderbolt as well.

    It's either his carrier (AT&T) or Verizon rather than the phone, since I've seen the same behavior across two phones.
     
  18. PhunkTastic

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    Reboot, battery yank, and placing call fixed texting for me.

    It was placing that first call after power down that kicked it in.
     
  19. skinnhc

    skinnhc Well-Known Member
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    Try Menu/Settings/Applications/All/HTC Messaging/Clear Data/Force Close
    That did it for me
     
  20. TxGoat

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    Oh god yes I"m having trouble, buy I came from a slide-out keyboard phone that didn't do auto-correct. I know I can disable that feature, but the touch screen keyboards are still something to get used to....

    Oh yeah and my biggest complaint about typing on the keyboard is how you type in a word like "Aren't", when you get to A_R_E_N and then switch to numeric mode, it plugs in the '_T for you and if you AREN'T'T watching it gives you....DOH yeah....
     
  21. fowlstack

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    Lol, hang in there....you'll get it.
     
  22. rocky s.

    rocky s. Well-Known Member
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    Have been having a real lack of reliability with texting on the t-bolt so far. This includes not getting all messages sent to me (just never get here) and not being able to send all messages (just keeps some of them pending and even re-sending doesn't help). I was wondering if others are having such hit or miss problems that they didn't have with their pre-tbolt devices???? I'm not in a 4G area, so no network issues should be involved.

    Look, I don't need to text like a teenager or anything, but come on...:)
     
  23. LadyX

    LadyX Well-Known Member
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    Had this exact same problem! Really annoying, thought no one was answering my texts but some weren't receiving them and others were just receiving my number as a long line of numbers. Also, about a 6 hour delay in receiving some texts. Ridiculous! After pulling the battery it seems to be working fine! Hope this fixed it for good and it doesn't become an issue.
     
  24. rocky s.

    rocky s. Well-Known Member
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    Update: Did some more troubleshooting with the texting issue. I discovered that what may be lagging and/or unreliable is just the notification of my text messages being received. I have sms features set to deliver a confirmation on both my text being sent successfully and being received. After looking into it further, I discovered that most if not all of my sent messages that were still showing as "pending" on the TB had actually been received by the parties I sent them to. So, I'm thinking that whether my message shows as instantly received or forever pending maybe has more to do with the notification techology, like what phone the recipient has, how they open the message, etc., and the ability of the TB to interpret all of that into a "received" status.

    Oh well, just a theory...but still wondering if anyone else is having this type of issue. In the meantime...holy cow, the thunderbolt is really here, and I'm really enjoying it! :D
     
  25. sean76

    sean76 Android Expert
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    Do a battery pull, and leave it out minute or so..After a restart the phone should be working fine. If not, I'd call VZW...worked for mine!
     

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