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Anyone else accidently hanging up on people while talking?

Discussion in 'Android Devices' started by 11sec_lx, Aug 5, 2010.

  1. 11sec_lx

    11sec_lx Newbie
    Thread Starter

    Somehow I am hitting it just right with my face and it hangs up on people all of the time. Is there a setting somewhere to combat this? It is driving me crazy.

    Thanks in advance...
     



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  2. BlackDave

    BlackDave Newbie

    Yeah there's an IR sensor below the ear-speaker that should detect whether your face is coming in contact if your phone or not. When it does, your screen will turn off to avoid any accidental hang up.

    It's an automatic thing so If your phone isn't doing it, try cleaning the area around there (between the top of your screen and the speaker) and make a call (Sprint's customer service or your voicemail it doesn't matter). When you are on the call, wave your hand close to where your ear should be and see if the screen turns off then on.

    If it doesn't then it may be defective :(
     
    11sec_lx likes this.
  3. NeoteriX

    NeoteriX Android Expert

    Perhaps there is something interfering with it too -- a screen protector perhaps?
     
    11sec_lx likes this.
  4. iPhone has the Death Grip. Now we have the Face of Death!
     
  5. quentin135

    quentin135 Newbie

    This. The specific sensor, by the way, is located closer to the HTC logo.
     
    11sec_lx likes this.
  6. Karl14

    Karl14 Newbie

    I do this all of the time. But then again...I am fat and I move the phone from ear to ear all of the time.
     
  7. archercc

    archercc Android Enthusiast

    Yes, you should be able to simply put your finger over (even a half in away from it) the HTC logo while on a call and cause it to blank the screen. If that doesnt happen then your sensor is broken for some reason. If that does happen then maybe check where that is to relation to your head when on a call, maybe if you hold the phone right-handed at an angle it could cause that problem because you are just a bit too far from that sensor.
     
    11sec_lx likes this.
  8. 11sec_lx

    11sec_lx Newbie
    Thread Starter

    I see a sensor above the word, sprint. I will try that. Thanks guys.
     
  9. 11sec_lx

    11sec_lx Newbie
    Thread Starter

    Lol @Marvin & Karl.
     
  10. BenChase7

    BenChase7 Android Expert


    That is the front facing camera (above the Sprint logo). There are two more sensors under the front ear piece/speaker... They are on the left side. You must be in a good lighting and at a certain angle to see them. One of those two is you proximity sensor that will/should turn the screen off when in close proximity to your face.
     
    11sec_lx likes this.
  11. supaumar

    supaumar Member

    aaaaaaaaaaaaaa
     
    11sec_lx likes this.
  12. 11sec_lx

    11sec_lx Newbie
    Thread Starter

    Thanks Ben. I have one of those hard plastic, two peice covers that.I.am getting ready to ditch, when my big boy battery arrives. I bet that is not helping my situatuon. How do I clean the ear speaker screen? It is a little gunked with pocket lint and whatnot. Thanks...
     
  13. Thefoodman52

    Thefoodman52 Android Expert

    Q tips work well for cleaning out the speaker. Just work it down in there and swan and spin.
     
  14. octagon

    octagon Newbie

    For some reason this makes me shudder - like some sort of STD exam or something (haha). The lint in that area is driving me nuts, I will def. try this.

    I noticed my face ending the call too, same as the OP. I did clean that top area a few minutes ago, and managed to wave my hand in front of the sensor while in a call and it did turn of pretty quickly as my hand passed over the sensor.

    Thanks for the tips!
     
  15. jgibbs1

    jgibbs1 Lurker

    I'm having the same problem. My sensor is working a little too well, it seems! All it takes is for me to adjust my phone on my ear, I don't even have to pull it away, and the screen activates and I usually end up either hanging up on the person, or calling someone else, or muting them. It's pretty annoying. Does anyone know of anyway to adjust the setting or of an app available on the market to help with this? I'm about ready to get a different phone because of this. It happens to me several times a day.
     

HTC EVO 4G Forum

The HTC EVO 4G release date was June 2010. Features and Specs include a 4.3" inch screen, 8MP camera, 512GB RAM, Snapdragon S1 processor, and 1500mAh battery.

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