1. Download our Official Android App: Forums for Android!

General Anyone else order online and STILL waiting for a tracking number?

Discussion in 'Android Devices' started by Kid Dynamite, Dec 15, 2011.

  1. Kid Dynamite

    Kid Dynamite Newbie
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    28
    Joined:
    Dec 13, 2011

    Dec 13, 2011
    28
    5
    16
    I ordered my GN last night at 1 AM and around 8 AM the status finally changed to "Your order has been shipped. You can track your shipment at Global Homepage,"

    ...but STILL no tracking number???
     

    Advertisement

  2. thecandidate

    thecandidate Well-Known Member
    Rank:
    None
    Points:
    53
    Posts:
    112
    Joined:
    Nov 16, 2011

    Nov 16, 2011
    112
    89
    53
  3. Rabban

    Rabban Newbie
    Rank:
    None
    Points:
    16
    Posts:
    24
    Joined:
    Dec 15, 2011

    Dec 15, 2011
    24
    1
    16
    I ordered at 7am and received sales confirmation by email. I am a new customer so I was a bit concerned since it said they would have to credit check first... thought that could delay things.

    Received shipping confirmation at 11:30am by email so 4.5hrs. Have fedex overnight tracking number with shipment coming out of WEST CHESTER, PA
     
  4. mcso619

    mcso619 Newbie
    Rank:
    None
    Points:
    18
    Posts:
    14
    Joined:
    Dec 12, 2011

    Dec 12, 2011
    14
    10
    18
    Ditto. GIVE ME MY DAMN NEXUS!
     
  5. ryancmatchett

    ryancmatchett Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    1,119
    Joined:
    Nov 15, 2011

    Nov 15, 2011
    1,119
    744
    213
    Male
    Auditor
    Austin, TX
    Same here...no confirmation email, status says shipped...but nothing else.
     
  6. Graham84

    Graham84 Member
    Rank:
    None
    Points:
    18
    Posts:
    64
    Joined:
    Nov 15, 2011

    Nov 15, 2011
    64
    24
    18
    Software developer
    Iowa
    I ordered mine online around 8:00 AM CST. By the time I checked the status page it was 9:00 and the order already said shipped but there was no tracking number.

    Its now been almost 6 hours for me and I still don't see a track number on the status page and I haven't gotten any emails about shipping.

    To those who do have tracking numbers, two questions:

    Does your order status page show the tracking number?

    Did the email come from Verizon or FedEx?

    Thanks!
     
    ryancmatchett likes this.
  7. ryancmatchett

    ryancmatchett Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    1,119
    Joined:
    Nov 15, 2011

    Nov 15, 2011
    1,119
    744
    213
    Male
    Auditor
    Austin, TX
    Update on mine....I looked for my recent bills etc, and found the CC receipt for the charge on the Card. Verified with the back, charge is already there....but still nothing from VZW or fedex and no tracking number either. I ordered mine at about 4:30am PST
     
  8. thecandidate

    thecandidate Well-Known Member
    Rank:
    None
    Points:
    53
    Posts:
    112
    Joined:
    Nov 16, 2011

    Nov 16, 2011
    112
    89
    53
    Nvm just got my email with my tracking number. Package is also in PA
     
  9. Rabban

    Rabban Newbie
    Rank:
    None
    Points:
    16
    Posts:
    24
    Joined:
    Dec 15, 2011

    Dec 15, 2011
    24
    1
    16
    i'm a new customer so i dont have a login for the status page.

    the email comes from VZWMail@ecrmemail.verizonwireless.com

    Just be patient guys i'm sure everyone will get their phones.
     
  10. ChiTownJim

    ChiTownJim Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,380
    Joined:
    Jan 9, 2010

    Jan 9, 2010
    2,380
    286
    163
    Restaurant Owner and Chef
    Denver
    Man mine still says Pending . If I don't get confirmation by tonight I'm just gonna go to a store tomorrow morning and cancel the online order
     
  11. Kid Dynamite

    Kid Dynamite Newbie
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    28
    Joined:
    Dec 13, 2011

    Dec 13, 2011
    28
    5
    16
    I checked my account balance and I've been charged the 299 plus tax, but I haven't received any confirmation email other than the one Verizon sends you immediately after the purchase.

    That email has a link to check your "order status". It's been 14 hours since I've placed my order and I still don't have a tracking number. I can't help but be a little concerned.
     
  12. Kid Dynamite

    Kid Dynamite Newbie
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    28
    Joined:
    Dec 13, 2011

    Dec 13, 2011
    28
    5
    16
     
  13. kg2128

    kg2128 Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    197
    Joined:
    Jul 2, 2010

    Jul 2, 2010
    197
    34
    43
    Just spoke with a customer service representative and thought some of you guys might wanna know. She said verizon keeps shipping out orders until 5:30PM eastern time. So if you are extremely eager like me you can keep checking and hoping that it gets shipped out until a little past that time.

    Edit: got my tracking info about 15 hours after I ordered the phone. Unlike a lot of you mine never said shipped, it just said order complete check back later for more info but now it is shipped.
     
  14. ChiTownJim

    ChiTownJim Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,380
    Joined:
    Jan 9, 2010

    Jan 9, 2010
    2,380
    286
    163
    Restaurant Owner and Chef
    Denver
     
  15. Rabban

    Rabban Newbie
    Rank:
    None
    Points:
    16
    Posts:
    24
    Joined:
    Dec 15, 2011

    Dec 15, 2011
    24
    1
    16
    Movement out of coatesville at 3:15

    [​IMG]
     
  16. jennej

    jennej Lurker
    Rank:
    None
    Points:
    5
    Posts:
    3
    Joined:
    Dec 15, 2011

    Dec 15, 2011
    3
    0
    5
    Ordered this morning at 1:07am ET. Order status says shipped but no tracking number yet.
     
  17. Kid Dynamite

    Kid Dynamite Newbie
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    28
    Joined:
    Dec 13, 2011

    Dec 13, 2011
    28
    5
    16
    I'm just confused as to why our "statuses" would say shipped, but we don't have a tracking number.

    If it's shipped, there HAS to be a tracking number...
     
  18. allen2oo3

    allen2oo3 Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    113
    Joined:
    Nov 9, 2009

    Nov 9, 2009
    113
    35
    43
    orange county/san diego
    shipped probably means its packed up and ready to be picked up by fedex at closing tonight.

    i ordered at 10:20 pacific last night and it's still pending. there is a charge on my bank account though. not really worried at this point.
     
  19. Graham84

    Graham84 Member
    Rank:
    None
    Points:
    18
    Posts:
    64
    Joined:
    Nov 15, 2011

    Nov 15, 2011
    64
    24
    18
    Software developer
    Iowa
    WOOT! I JUST got the shipment confirmation email with tracking number. In my case, it took just shy of 7 hours from the time I ordered. FedEx shows they picked up about 30 minutes ago.

    The time between ordering and getting the email probably depends on several things:

    Where your phone will ship from

    How busy that shipping location is

    When FedEx does their pickup(s) to that location

    In my case it Shipped from a location in Memphis, TN

    Edit: Also, my status page has not updated with my tracking number and I am guessing it never will so don't worry and I would say don't bother wasting your time checking that page over and over like I did. :)
     
  20. MMcCraryNJ

    MMcCraryNJ Android Enthusiast
    Rank:
    None
    Points:
    138
    Posts:
    345
    Joined:
    Nov 2, 2011

    My order says shipped as well. No tracking number yet. Said shipped from 12 PM this afternoon

    What is weird though is that I got two confirmation e-mails from Verizon. One when I put my order through, and another saying "you are queued for processing". The order number is different on both e-mails.

    Hopefully I get my tracking info soon, and shipped really does mean Fed Ex is picking it up today.
     
  21. Kid Dynamite

    Kid Dynamite Newbie
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    28
    Joined:
    Dec 13, 2011

    Dec 13, 2011
    28
    5
    16
    I just received shipping confirmation as well from Memphis, TN.

    It took over 15 hours for me to receive the tracking number from the time I ordered so don't worry if you feel you've been waiting a while. They're on their way!!!

    P.S. - I received confirmation via email and not through the link Verizon sent immediately after placing the order.
     
  22. ChiTownJim

    ChiTownJim Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,380
    Joined:
    Jan 9, 2010

    Jan 9, 2010
    2,380
    286
    163
    Restaurant Owner and Chef
    Denver
    Just got my tracking information it took roughly 14hrs but got done . .. This time tomorrow I'll have my nexus in hand
     
  23. vincentp

    vincentp Android Expert
    Rank:
    None
    Points:
    128
    Posts:
    1,640
    Joined:
    Nov 11, 2009

    Nov 11, 2009
    1,640
    59
    128
    Mortgage Underwriter
    Rochester, NY
    Well, I finally got a tracking number and found out that my FedEx 2-Day is actually 3-Day shipping. I'm a little irritated, won't get the phone until Monday now. Every other time I've used FedEx 1 or 2-Day shipping, the driver would come on Saturday if that was the delivery deadline. Called FedEx and Verizon and was told that I can't change it now and that I should have selected "Saturday Delivery". WTF? I get packages from FedEx all of the time and have never had to specifically ask for Saturday delivery.
     
  24. ryancmatchett

    ryancmatchett Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    1,119
    Joined:
    Nov 15, 2011

    Nov 15, 2011
    1,119
    744
    213
    Male
    Auditor
    Austin, TX
    Got my tracking number. 8 hours and 55 min from the order time. But it WAS just until fed ex got it into their scan system. Still not on the order confirmation page on VZW, but I got the email. Thanks all for the encouragement NOT to scream while waiting!!!
     
  25. ChiTownJim

    ChiTownJim Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,380
    Joined:
    Jan 9, 2010

    Jan 9, 2010
    2,380
    286
    163
    Restaurant Owner and Chef
    Denver
    Damn that blows .. It's gonna be a long weekend for you . I'm surprised it was overnighted when I checked out it had free overnight
     
Tags:

Share This Page

Loading...