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Help Anyone have this bizarre favorites behavior

Hi all. I've been searching this forum quite a while trying not to duplicate a thread and this one is the only thing that comes close to my issue. My mom has an HTC Eris and one of the first things I did was to set up the Favorites widgets of all the kids and grandkids.

I first saw the issue when I started adding the grandkids and then all of a sudden, while adding a new favorite, one I already added disappeared. So, I thought that there was perhaps a limited number of contacts. However, after I added all, say, 5 contacts, an hour later it one or two wouldn't be there anymore...

Can ANYone help? Thanks!
 
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