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General Anyone know what could've happen to my GS7 edge?

Discussion in 'Android Devices' started by Syamil Kader, Apr 20, 2016.

  1. Syamil Kader

    Syamil Kader Lurker
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    First sorry if i posted this on wrong section, still new. So I bought the phone on the first day it came out which was on 18th March. Yesterday, after charging to full, everything was working fine, until i checked back for notifications after about 3 hours, the battery went to 75%. I didn't use it at all as i was too busy, it just sat there on the table. The phone was quite warm to the touch. Later i brought it to class and used Word for about 30 to 40 mins continuously, the battery went from 75% to 30%, the phone was very warm all the time. Then i came back home to charge and i check back after it was 90%, the edge screen on the right part was green from top to bottom. And the whole screen was flickering on and off every time i pressed the home or power button. The top top part of the phone, near the earpiece was very hot. The phone is working, because i could still unlock it using the fingerprint. I managed to restart it despite the flickering screen. After the restart, the flickering went worst, i could only see the screen at a fraction of a second at a time. Also the "green" screen was still there. The phone went too hot so i had to power it off to let it cool down a bit. After about 30 mins, i powered on, and the screen just gave up, nothing shows up. But the capacitive button below is still lighting up when i press the home button. I tried to unlock using fingerprint, i think it still detects that, just the screen is not showing anything. Anyone know what could've happen to it, and i were to bring it back to Samsung, will i get a replacement phone?
     

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  2. teeitupmo

    teeitupmo Newbie
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    If you truly didn't do anything to damage the S7E, than sounds like a defective device.

    Samsung will fix or replace your device. I can only speak for Sprint and Verizon..both of those carriers will replace in the store, if device is warranty replacement. Especially since S7E is just over a month old.

    My two cents..
     
    KOLIO and mikedt like this.
  3. SixtyDashOne

    SixtyDashOne Well-Known Member
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    Random guess sounds like the gpu was defective/overheating and is now shot.
     
  4. NonXtreme

    NonXtreme Newbie
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    Got the exact same symptoms and screen replacement fix it.
     
  5. Syamil Kader

    Syamil Kader Lurker
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    yep, went to samsung service center, they replaced the screen, but i notice the battery is losing 4 to 5% more then i would before the breakdown.
     

Samsung Galaxy S7 Edge

The Samsung Galaxy S7 Edge launched in 2016 and was one of two of Samsung's flagship devices. The S7 Edge features a 5.5-inch display with a resolution of 2560 x 1440, 4GB of RAM, 323GB of storage, and 12MP main camera sensor.

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