Just got my Evo last Fri at Best Buy. Since my wife's line was eligible for the upgrade, I used her upgrade. Best Buy did the swap to get the Evo on my line. However, afterwards, we found that both our saved voicemail msgs got deleted and both our VM mailbox got reset. Had to set a new pwd and greeting. I called Sprint today and they said that anytime you upgrade to a smartphone, your VM will get reset. Nobody told us this. There's nothing they can do to recover. My wife lost a couple of important msgs and is not very happy. Anyone else have this happen? Is Sprint's explanation correct? I thought VM would just transfer over.