haven't called Sprint on this yet. but many times when i open my aol account and i refresh, it doesn't not stop refreshing. the only way i can seem to stop it is to power down. i don't want to keep doing that every day. is there a solution that anyone knows? when it is working correctly, it refreshes and then stops. it's been refreshing now for over an hour. i don't know if there email in the inbox because of this. thanks.