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Support App Internal Storage usage reported incorrectly

Discussion in 'Android Help' started by jwylot, Jul 27, 2016.

  1. jwylot

    jwylot Lurker
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    Jul 27, 2016
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    Hi. I'm running Spotify on a SGS7 Edge and notice that my phone reports that the app is using 2.35 GB of internal storage although the cache and data are stored on the external SD card (Portable Storage).
    File manager show, correctly, the following sizes for the spotify.com.music folder:
    Internal Storage - 5.13 KB
    SD card - 2.14 GB

    Several other spotify users are seeing this issue too and I was wondering where the OS actually gets its figures from. If this is an issue with the app rather than the OS, I'll report it to Spotify as a bug but, not being technically minded, I wanted to check first.

    Thank you.
     

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