App notification sounds are ignored, only the default is used

[Steel Rat]

I've got a Galaxy S7 running Android 7.0. And I'm trying to setup a reminder app (tried several, actually), because I want different notification sounds for different reminders/events. But no matter which app I try, only the default notification sound is used, instead of the one I choose for the app.

I've been in the phone settings, and the apps I'm trying to use are allowed to send notifications. Is this limitation something new?

Thanks in advance!

p.s. I tried Light Flow, since I've seen it mentioned in other similar threads. But still the default notification sound is the only one playing. Extremely frustrating!

 

[Clementine_3]

Where are the tones/sounds you want to used stored? If you are using your own they need to be in the notification file on your phone, that's where the apps are looking.

 

[Steel Rat]

Well, the apps let me choose them. The one I'm trying to use is actually in the ringtones folder. I know some apps will only look in the notifications folder, but many will let you choose from ringtones or music. I'll try copying the file to notifications, but this sort of thing used to work all the time.

Come to think of it, my custom notifications for email haven't been playing either. Hmm. I recently started using the Microsoft Launcher, could that be the culprit?

 

[Clementine_3]

No idea about the MS Launcher.
Yeah, copy them to notifications and see if that works, it should.
(Are the tones on an SD card or in your phone's files?)

 

[Steel Rat]

The files on on device storage, not SD card.

I went back to Nova launcher which is what I used before MS, and I had to reset my gmail and a couple other notifications, but the notification app still plays the default instead of the one selected.

I'll have to mess around with it some more.

Thanks for your help!

 

[Steel Rat]

Still can't figure out why this isn't working.

I got rid of the MS launcher, and re-applied notifications on some apps that had reverted to the default, but every reminder app I try won't use the sounds I tell them to, they only use the default system notification sounds.

And I tried Light Flow, which can even let you modify an outstanding notification notification and modify its behavior. When I test it in Lightflow, it works, in the field, default notification sound. It's such a stupid, simple thing, but aggravating as hell!