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app problem! my apologies if posted in wrong place!!

Discussion in 'Android Apps & Games' started by galaxys4girly, Jul 28, 2013.

  1. galaxys4girly

    galaxys4girly Newbie
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    After updating my applications last, Facebook being one of them and the one that I'm having issues with. After the app icon there is now a circle with a number 3 in it that will not go!! Its orange/red colour and it over laps the top right slightly. I've tried removing completely and installing again with no help. Also may I add it's not because I've unanswered notifications because I haven't! Is it an android bug? Or Facebook bug with the last update? Any help gratefully appreciated.
     

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  2. galaxys4girly

    galaxys4girly Newbie
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    Also my username is a massive giveaway to the phone I've got ;) in case that helps lol
     
  3. dontpanicbobby

    dontpanicbobby Android Expert
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    It kind of sounds like facebook's chatheads notification I've read about except I read there would be a mini profile picture in the circle. Like the author of that article I'm not a facebook user myself so I don't know how to turn it off or if that's really even what it is.
     
  4. galaxys4girly

    galaxys4girly Newbie
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    Ok thanks it's pretty annoying cos it won't go no matter what I do :/ meh!
     
  5. gtbarry

    gtbarry Android Expert
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    You can rid yourself of all facebook notifications via:

    Settings > Applications > facebook and then uncheck the notifications box at the top.

    Mind you, that turns off ALL facebook notifications
     
  6. galaxys4girly

    galaxys4girly Newbie
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    Yeah I already do this, always have since it'd be going off none stop!! This is an entirely new problem that's arisen that I've not encountered before
     
  7. chanchan05

    chanchan05 The Doctor
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    The chat heads come from Messenger, not Facebook app. And just drag it to the bottom of the screen to the X that appears when you drag it. It just pops up when you have a message.
     
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  8. galaxys4girly

    galaxys4girly Newbie
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    hmm no answers, I guess I'll leave it until there is another facebook update to see if that gets rid :/
     
  9. El Presidente

    El Presidente Beware The Milky Pirate!
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    Didn't chanchans suggestion work?
     
  10. galaxys4girly

    galaxys4girly Newbie
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    no sadly it did not. i'm not all that great with technology and I've tried dragging it but that just tried to move the app :/

    this little thing with the number 3 is actually even before I've logged in to facebook. I will get a picture and post it if I can
     
  11. galaxys4girly

    galaxys4girly Newbie
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    right heres the pic I got, it is the same number in a circle when you get a text message which vanishes when you read it, that's why I thought maybe its the notifications, but they are all switched off and I have no notifications.

    it does this after being completely removed from google play, and being installed from scratch

    I've drawn around the problem area :)
     

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  12. chanchan05

    chanchan05 The Doctor
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    Oh, a bubble notification. You don't seem to be using a third party launcher, so I don't think its that. You don't have any unread messages or unanswered friend requests?
     
  13. galaxys4girly

    galaxys4girly Newbie
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    No I don't, I've been on and off the app numerous times. And as said above it does this after I've cleared everything in the app settings, and in Google play so it wouldn't know if I had notifications as I've not logged in. It's so confusing!!
     
  14. galaxys4girly

    galaxys4girly Newbie
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    Unless clearing all these settings doesn't tell your phone it's never had the app on it? Can you do this? Are there hidden settings elsewhere that I'm missing ??
     
  15. chanchan05

    chanchan05 The Doctor
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    I'm not sure. It's kind of odd. But does it still have this even if you are logged in?
     
  16. galaxys4girly

    galaxys4girly Newbie
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    Your telling me!! Yeah it has it when logged in also
     

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