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Support app won't uninstall or delete

Discussion in 'Android Devices' started by Chan_B, Jun 21, 2010.

  1. Chan_B

    Chan_B Well-Known Member
    Thread Starter
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    May 29, 2010
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    I don't know how this app called telmap navigator got onto my phone, only noticed it after I installed laucher. It's even in a different language, it doesn't come up in the list for uninstalling or managing applications and when I use astro to track it down to the system>apps and try to delete it that way it says error.

    Anyone know any other methods?
     

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  2. SUroot

    SUroot Well-Known Member
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    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    an application called ex-uninstaller Might pick it up...
     
  3. CarsnGadgets

    CarsnGadgets Well-Known Member
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    May 17, 2010
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    technical illustrator
    UK
    I think its on there when you get the phone, its a default service isnt it...dont remove it before you confirm that its third party.

    its on my phone as well.
     
  4. SUroot

    SUroot Well-Known Member
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    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Ha. I shouldve read the post properly. It's a built in application for navigating. Yup. Can't Uninstall
     
  5. Chan_B

    Chan_B Well-Known Member
    Thread Starter
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    May 29, 2010
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    But it's not in english, think it's in Norsk? Plus it only showed up after installing launcherpro.
     
  6. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    Where did you get your desire? Youve never noticed the blue arrow icon in the application drawer? It is on as default. You sure you have a UK handset? Your locale is set to UK in keyboard and language? What network are you on?

    I'm wondering if your answer to the last one is Orange UK, but its just a theory
     
  7. Chan_B

    Chan_B Well-Known Member
    Thread Starter
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    May 29, 2010
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    Yeh the blue arrow icon is the default one but there is another one that has a diamond shape on a road called telmap navigator that's the one I can't delete. 100% UK handset from o2.
     
  8. SUroot

    SUroot Well-Known Member
    1,123

    May 25, 2010
    23,925
    5,304
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    UK Technical Lead; Desktop Support
    Riddlesden, West Yorkshire, UK
    I only have the blue arrow in the app drawer and I only have temp in manage applications. This is normal. If you now have both in your app drawer I would suggest launcher has made something that was previously hidden visible
     
    Chan_B likes this.
  9. Chan_B

    Chan_B Well-Known Member
    Thread Starter
    16

    May 29, 2010
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    Thanks for the help anyway, it's just a pain sitting there, in the app menu, the ugly thing. I hope 2.2 will wipe it.
     
  10. dergal

    dergal New Member
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    Aug 16, 2010
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    Wow - I thought I was going insane when I found that on my phone and no one else seems to be talking about it ... this is really wierd, no one seems to be mentioning this hidden bloat, and considering how long o2 took "testing" it is quite appalling they seemingly accidentally left a german navigation app on UK phones.
     
  11. viva.fidel

    viva.fidel Member
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    Aug 24, 2010
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    i've got an UK o2 htc desire straight from their business website and have this german telmap software too.. any info on how to get rid of it??
     
  12. Griff_LI

    Griff_LI Well-Known Member
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    Jul 11, 2010
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    Marlow, Bucks, UK
    It's in the ROM, it isn't using-up any RAM, CPU or battery. Ignore it.
     
  13. thomsonga

    thomsonga Active Member
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    Aug 6, 2010
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    O2 (Germany) signed an agreement with Telmap to provide what I believe is free SatNav to O2 customers. As far as I'm aware this agreement was for Germany only, hence the German language (which I haven't been able to change), so I have no idea why it's on O2-UK handsets.

    Itt's not doing anything, but it shouldn't be there :)
     
  14. dergal

    dergal New Member
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    Aug 16, 2010
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    OK - so it isn't "doing anything" but surely that space would be available if it wasn't there? I get a lot of "out of space" warnings on my desire and yes I would consider myself a more aggressive user than most, but most of the space isn't been taken up with apps!

    I hate to say this, but I suspect this will be my last android phone, the fragmentation issues, the sheer 'operator interference' etc.. (I just wish I could put up with Apple enough to pay the premium for iTunes bloatware.)
     
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