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Application Error

Discussion in 'Android Devices' started by Gypsy Queen, Dec 4, 2009.

  1. Gypsy Queen

    Gypsy Queen Newbie
    Thread Starter

    I have restarted my phone 5 times. I keep getting the same error message.

    Sorry!
    The application HTC Sense (process com.htc.launcher) has stopped unexpectedly. Please try again.

    The only option is to Force Close.

    When I force close I get a black screen - no options, nothing to do. My phone is inoperable.

    I have the HTC Hero CDMA (USA - Sprint). Does anyone have any idea how to fix this?

    **UPDATE** Battery pulls take me to the "HERO" screen...it won't go anywhere from there. Help!

    Thanks!
     


    #1 Gypsy Queen, Dec 4, 2009

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  2. impaler

    impaler Newbie

    I am getting a similar weird error, but it's calendar-related. I'm out of options; I'd recommend doing what I'll do tomorrow. A factory reset.
     
    #2 impaler, Dec 4, 2009
  3. Gypsy Queen

    Gypsy Queen Newbie
    Thread Starter

    Same as hard reset, right? Yippee..then I get to spend 4 hours at Sprint just to get my contacts transferred again. And I won't have my blackberry tour for long so if this happens again I won't have another phone with my contacts saved on. :( *Off to find instructions on how to do a factory reset*
     
    #3 Gypsy Queen, Dec 4, 2009
  4. TF1984

    TF1984 Android Enthusiast


    You can't access anything on the phone, it just force closes sense altogether? Can you hit home and go to android home and bypass Sense UI Home?

    Did you select "always" and Home when you did the MR update. There was specific instruction and a comment "you've been warned" when that install update came out. that may be the problem. You'll have to do factory reset and then MR again, make sure you select the right option this time around.
     
    #4 TF1984, Dec 4, 2009

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

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