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Support Apps crash when selecting to input text

Discussion in 'Android Devices' started by ItalianDragn, Jun 17, 2012.

  1. ItalianDragn

    ItalianDragn Member
    Thread Starter
    15

    Feb 24, 2011
    12
    0
    15
    IT
    PDX
    anytime I tap in a spot that would then cause the keyboard to pop up the app crashes.

    I did have TouchPal keyboard installed but removing it changed nothing. Installing a different keyboard did nothing either.

    Is a Factory Data Reset my only option? Have others been having this problem?

    Model: GT-P3113
    Android Version: 4.0.3
    Kernal: 3.0.8-378347-user SE.infra@sep-66 #1
    Build: IML74K.P3113UEALD3
     

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  2. rasjoy

    rasjoy New Member
    5

    Jun 27, 2012
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    The same things is happening to me as well. I installed swype beta and another keyboard that had Thai support. I uninstalled both of them and I still get the same error. If you find a solution, please let me know.

    Model: GT-P3113
    Android Version: 4.0.3
    Kernal: 3.0.8-378347-user SE.infra@sep-66 #1
    Build: IML74K.P3113UEALD3
     
  3. ItalianDragn

    ItalianDragn Member
    Thread Starter
    15

    Feb 24, 2011
    12
    0
    15
    IT
    PDX
    I ended up just doing a factory rest
     
  4. Screech

    Screech Well-Known Member
    58

    Jun 8, 2011
    235
    20
    58
    Eastern NC
    I just started having this same problem yesterday.... I've had to factory reset this thing more than any device I've owned before....
     
  5. Giltron2000

    Giltron2000 New Member
    5

    Jul 12, 2012
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    Hi, I have the same problem and the Samsung tech support told me a factory reset was the only option.
     
  6. Hhsamsung

    Hhsamsung New Member
    5

    Aug 20, 2012
    1
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    Hey guys I've done 2 resets in the last 3 days because of this. Was anyone able to find a solution for it? I'm thinking about sending it back to get a refund if I have to reset it all the time. I'm not even using it for anything crazy so it has got plenty of memory free. Thanks
     
  7. devdimi

    devdimi New Member
    5

    Dec 27, 2012
    1
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    Hi everyone,

    I had the exact same problem and have found a solution that works for me without factory reset, so I wanted to share it - it might work for other people too.
    The solution is to clear the clipboard - it seems that the clipboard can crash the keyboard.
    To clear the clipboard you can use an app or clear the /data/clipboard folder. (as I did). To do this you have to root the device and delete the the directory and recreate it.
    After this everything works just fine.

    If you don't know how to root android device or delete a folder - you can look it up, there is plenty of information about this.

    Kind Regards

    PS
    A workaround to install new apps ( for instance SuperUser for root privileges) when everything is crashing is to send yourself an email with the link to the app. On the device open your gmail app and just click the link - you can install the app without having to search for it.
     
  8. dudeinsydney

    dudeinsydney New Member
    5

    Jul 20, 2013
    1
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    I was experiencing the exact same issue today.
    Tried a number of things but the only solution that sorted it out was a factory reset.

    Anyone have an idea as to what has causes this fault to occur in the first place?
     

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