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Support ARC - lost connection with Motorola H17txt

Discussion in 'Android Devices' started by ajaroslav, Jun 9, 2011.

  1. ajaroslav

    ajaroslav Lurker
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    My ARC is continuously losing and regaining connection with Motorola H17. Its driving me crazy as it happens every 10 to 20 seconds, announcing every time it does so. Its also happened with another Motorola bluetooth so Im suspecting either the phone or perhaps the Operating system.

    Any ideas??

    thx!!!!!
     

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  2. ajaroslav

    ajaroslav Lurker
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    Well...got it figured out. After spending hours with Motorola and Ericsson customer service I finally took matters into my own hands and set the phone back to factory settings.

    Then I started all over again....including installation of my Apps....one at a time. It turns out that virus protection apps cause the problem. I have now tried 2 with the same results. The weird part is this....if you uninstall the virus protection app the problem persists.......the phone must be reset.
     

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