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General Are any of us eligible to upgrade...

Discussion in 'Android Devices' started by Putty, May 17, 2011.

  1. Horta

    Horta Newbie
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    Ok just to fully understand this upgrade thing. I checked my status and it says I qualify for the $150 saving with a 2yr contract. The Evo3d is $199 with new contract, does this mean I only pay $50 for the phone? Or do I get $150 off the $499 price?

    Thank you
     

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  2. HTC Evo 3D

    HTC Evo 3D Lurker
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    i was eligible for an upgrade right before they changed the sprint premier stuff. then after april 1st it said I wasn't eligibile until next year. I called customer service and said I was supposed to get an upgrade prior to the changed and they changed my upgrade date back to april 1st. Might want to make sure they didn't try this on you too.
     
  3. RedWingsFan

    RedWingsFan Android Enthusiast
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    You will pay $199. That is the new customer/current customer price if you sign a 2 yr agreement.

    My guess is it will retail for $550 - $150 (contract ext discount) - 200 (Instant savings) = $199 price they have been advertising.
     
  4. Groty

    Groty Member
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    This number worked!!!! The guy was extremely helpful, switching me back to primary, that was the issue. He looked at how long I've been with them and he immediately went to making the change for me. No questions asked!
     
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  5. sikclown

    sikclown Android Expert
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    ^^^^^
    This
     
  6. tpp0230

    tpp0230 Member
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    I would definitely check because i had the same issue.. They switched my primary phone on my family plan. However, they changed it back but it takes 2 - 3 billing cycles. I had to call again because a billing cycle passed and it wasn't updated. I got transferred a few times and said I couldnt wait for another cycle because i wanted to get a phone in June. SO they just went ahead and changed my upgrade status on that line so I could get the EVO3D in june but the actual line won't switch to primary till July or Aug.
     
  7. aaron3315

    aaron3315 Member
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  8. cobalt

    cobalt Well-Known Member
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    Two separate occasions, actually. First: earlier this year I emailed Sprint's customer service to ask them to put my wife's upgrade on my account, and she said it would take two months to make the change. She wasn't kidding -- the upgrade didn't get switched to my line until two months later.

    Second time: when we needed to use the upgrade for my wife anyway, and we went into the Sprint (corporate) store to figure out how to make that happen, the guy helping me said the exact same thing -- that it takes two months to make the change if you try to just swap the main-line 1-yr Premier Gold upgrade from one line to another.

    Having said that, he did make it work -- probably by swapping phone numbers around, doing the upgrade, then swapping them back, which worked great and only took a few extra minutes. (Unfortunately, I think whatever he did meant I had to start paying the $10 premium data fee for my Samsung Moment as well as on my wife's upgraded line. That was the excuse I gave when I called that magic number and asked for our second upgrade early -- that there's no reason I should be paying the premium data fee on a freakin' Moment -- and he seemed to accept that as a valid reason, with no questions.)
     
  9. sikclown

    sikclown Android Expert
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    Just an FYI I use one lines upgrade for another line that doesn't have one (I have 20 lines) all the time. Essentially I just order a phone online unactivated for line A and then when it comes in I activate it on line B. On occasion I have had a minor problem here and there doing this but I do it all the time.
     
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  10. Meanee

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    Called Sprint customer care, simly asked for my eligibility date to be moved up. No argument from both sides,told me it was all set. 1 day later, did upgrade check and all good there.
     
  11. Tiako

    Tiako Well-Known Member
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    I can't get my 1 year upgrade until July 1st. Will they give me my full upgrade or am I out of luck because its not in June :(

    I really liked sprint because of their one year upgrades.
     
  12. RedWingsFan

    RedWingsFan Android Enthusiast
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    Last year when I purchased my evo I was about a week away from my eligibility date. I called Sprint and talked to a Rep. I was honest and said I would love to upgrade that day but was not able to. I asked if they could let me upgrade early and she said no problem but she needed a good reason to get approval. I told her my current phone was giving me problems again and instead of sending it back to sprint for a replacement, I'd rather extend my contract and buy another phone. Her supervisor approved it no problem. Try it out on the 24th and they may hook you up.
     
  13. mark0695

    mark0695 Newbie
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    I called sprint today and they told me to call back on the 21st and to talk to telesales and that since i was a gold premier and moved down to silver because of there changes that I would just talk to them and they would approve the 150 upgrade instead of the 75 so I could get it then. Basically they said they are reseting my upgrade eligibility.
     
  14. moto139

    moto139 Newbie
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    Jack of all trades, master of none!
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    I've been with Sprint for 10 months now and didn't think they would give me an early upgrade, so I was just making sure it was straight for my 1 yr upgrade in Aug.

    The first rep. I talked to told me that all 3 of my lines we're set to the 22 month upgrade (including the main line). So I told her that didn't sound right and I would like to speak to a supervisor. I got my yearly upgrade in Aug. but just the $75 version. Guess I need to spend more money or just be with them a little longer!
     
  15. sikclown

    sikclown Android Expert
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    Well August will make 12 months (if I did the math correctly) so you were getting 75.00 off in August anyway.
     
  16. moto139

    moto139 Newbie
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    Jack of all trades, master of none!
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    Yeah, but the first Rep I spoke to told me that I wasn't eligible anymore since they changed their Premiere plan in Apr.
     
  17. EVO-DROID

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    I was soo mad when they changed their premiere status. Was told I was ineligible, called today and said I heard they were giving an early upgrade to people who bought the evo on launch and wanted to upgrade to the 3D. She put me on hold and comes back to tell me they will bump my upgrade to now. I'm now a happy sprint customer again, lol.
     
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  18. VGPOP

    VGPOP Android Enthusiast
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    Amazing how my story ended up. I purchased my EVO on launch day. (june 4}. I signed a two year contract like anyone else. I started working on a new job in october, and I re-signed a new two year contract with sprint when I applied 15% corporate discount on my monthly bill. Thinking I would have a problem getting some type of discount for the EVO 3D, I decided to call sprint. when I asked operator what type of discount I would get in my case, without questions, hesitation, looking at my history, she said she would transfer me to dept so they can give me full discount. I was like THANK YOU!

    So, come june 24, I can purchase this phone at 199.00 . My, my....
     
  19. JoshUng

    JoshUng Well-Known Member
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    I was told by Radio Shack, regardless of your status, if you bought the 4G in June, you could get the 3D for $100 (if you trade in your 4G). After about 5 minutes of me saying "no, you must be wrong" he still swore it, regardless of gold, silver, or any other kind of status.

    I'm still not sure, I started a thread asking anybody if they knew different. As of now, no replies, but by the time you're reading this, maybe there will be...

    http://androidforums.com/htc-evo-3d/353161-early-upgrade-radio-shack-offer.html#post2809396
     
  20. themuffinman75

    themuffinman75 Android Enthusiast
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    Well I got a question. Has anyone been able to get their upgrade moved up on a line thats not their primary line on their account?
     
  21. SirSlayer

    SirSlayer Android Expert
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    If you got your evo 4G last year and are able to get a partial upgrade you can get it upped to a full upgrade:

    PSA: Psst – You Can Get One Last Sprint Premier Yearly Upgrade, Here’s How | Android News, Apps, Games, Phones, Tablets - Android Police

    I know this has been mentioned in other threads, but more people might be able to see this and get the upgrade.

    Read the article above then call the number below:
    (877)775-4886 <- Thanks to murusmaximus over at XDA for Posting this:
    His Thread: Absolutely fantastic customer service from Sprint! - xda-developers

    I already got both my evo lines upgraded!!! Bring on 3D!!
     
  22. Tiako

    Tiako Well-Known Member
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  23. Djblue11

    Djblue11 Newbie
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    Yes it's legit he is a Sprint rep, he posts on the official Sprint forums.
     
  24. Traelyn

    Traelyn Member
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    Sprint has the best Customer Service! I was on the phone with this lady and it was terrific! She gave me the full $150 discount plus instant mail-in rebates! All I'm having to pay for the EVO 3D is $199!

    +10 for Sprints Customer Service!
     
  25. Tiako

    Tiako Well-Known Member
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