Hello all. First I want to thank everyone that posts valuable information to this forum. I just found it a couple of days ago and wow, there is a lot of information. My question revolves around the idea of getting a smart phone in the first place. I'm due for an upgrade with Verizon in a few weeks and I have been trying to decide what phone to go with. The Droid Eris is what I am leaning towards because from what I have seen, for the price (free at Wirefly and others), it looks like it is tough to beat. I would be coming from an LG ENV2, which has been a great phone, but this will be my first foray into "smart phones". My priorities for the phone would be: 1. An actual phone that does well with calling functions. 2. A music/media/video player that will allow for quality viewing of each of those mediums. 3. A quality experience browsing the web. 4. Miscellaneous additions (apps) that will enhance both the use and fun of the phone. After reading a number of threads and posts, this is kind of what I have come up, but still have questions on. -Smart phones definitely open a new world to cell phone use as they are basically little major computers in your hand. But I have read a number of people talking about issues, shut downs, glitches, reboots, upgrades, etc.. that have happened to their Droid Eris and other smart phones. For someone that is fairly proficient with a computer and technology, are the problems encountered with Smart Phones that big of an issue? Thinking about "rooting" my phone and messing with the operating system and all that jazz, get me a bit nervous, as at the end of the day, I still need it to perform as a phone. (Does that make sense?) -From what I have read, it seems the Droid Eris is actually preferred to the Moto Droid, by at least a majority of the comments, reviewers, and posters from multiple websites. Would most agree with that assessment? Are the items that are great about the Eris, going to make it worth the wait for one of the upcoming HTC smart phones, since they will have those positives possessed by the Eris, and probably much more? (HTC EVO or Incredible) -How difficult is it to actually perform many of the actions that are found on this forum to improve your phone? Is it easy to "brick" or ruin your phone, or do most of the processes either work themselves out or a solution can be found and used? If you do screw up your phone, does Verizon rake you over the coals for it? I know these are fairly broad questions, I'm just trying to get a handle on what kind of jump I'll be making by going with a "smart phone". Thanks in advance for any comments and information.