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General as usual, Verizon is pissing on their customers.

Discussion in 'Verizon' started by AZgl1500, Mar 14, 2016.

  1. AZgl1500

    AZgl1500 Android Expert
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    http://www.wirelessweek.com/blog/20...-problem-why-consumers-want-what-doesnt-exist


    Verizon’s “Unlimited” Problem: Why Consumers Want What Doesn’t Exist



    Verizon CFO Fran Shammo told CNET in January that “promotions come and go” but Verizon is “not going to entertain” the possibility of an unlimited plan.


    The problem is that’s not what consumers want to hear.

    Take AT&T, for example. Big Blue did more than just entertain the idea of unlimited and has reaped the benefits.

    At the start of this year, AT&T brought back its unlimited plan, using the offer as a way to draw customers to its DirecTV and U-Verse products. And the response has been impressive.

    Three weeks after launching the program, AT&T reported half a million subscribers picked up on the offer. After two months and a little advertising, that figure jumped to two million.



    the article goes on a lot more than the above.
     

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    jack58 likes this.
  2. jack58

    jack58 Android Expert
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    Dang! I just left AT&T for Verizon last Friday.
     
  3. AZgl1500

    AZgl1500 Android Expert
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    jack, it is not as bad as they are trying to make it sound....

    I had an "unlimited plan" for years, then when I needed to add on two smartphones, the CS lady said, "I'm looking at your History, and you have not used more than 1 gB in the last six years.... why are you paying for Unlimited??"

    so, I gave it up, I have 6 gB/month for 4 phones, and we still don't use over 3 gb/month
     
    PitCarver and jack58 like this.

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