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Support asking for pin and puk

Discussion in 'Android Devices' started by KBABY, Dec 31, 2011.

  1. KBABY

    KBABY Member
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    Jan 2, 2011
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    Hi,If the battery dies on my phone it's asking me to enter the puk code and pin. I be got them from my network but they don't know why the phone is asking for it all of a sudden.
    do you think this is linked to the update
     

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  2. Goreygirl

    Goreygirl Android Enthusiast
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    Dec 20, 2010
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    Female
    Occupational Health Advisor
    Kildare, Ireland
    Sounds like your security settings have changed/reset somehow locking your sim card when your phone turns off. settings changing does seem to happen randomly after some updates.

    Have a look around Menu > Settings > Security?
     

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