Long story short, I lost my 3D at a beach [ South Padre ] So, I got a replacement unit from Asurion! It came in a refurbished box ( was expecting new ! ) and has a ' Asurion Re-manufactured ' sticker and another square white sticker in the battery compartment. Anyway, I activated the phone and opened the Phone App, dialed ##786# and here's the strange thing: Life Timer : 0 Lifetime Calls : 0 Data usage : 0 Reconditioned Status : No Activation Date: 08/24/2011 [ Today, said Not Available prior to activation ] My question is, how does a refurb. have 0 Lifetime [ calls and data ] usage and reconditioned status as NO ? My brother's replacement EVO 4G clearly states the Reconditioned Status as Yes. Is this a refurb or New device ? Any insights ? Can Asurion reset the lifetimer ? Does the EVO 3D's lifetimer reset to 0 when hard reset [ like the iPhone ] ? Sorry about the truckload of questions.. but I'm just curious and Asurion's CS and Tech Support were no help [ what else is new!! ] Thanks!!!