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Support At my wits end!!!!

Discussion in 'Android Devices' started by Kaido87Masenko, Aug 4, 2013.

  1. Kaido87Masenko

    Thread Starter

    Ok... so this is my problem...

    I have a galaxy s3, for which im using the tmobile byop service. I was using it for a while, andit was working just fine save for mms. All of a sudden one day a few months ago, my data stopped working. Ive called straight talk, and done their phone trouble shooting over a dozen times, to no prevail. Ive put my sisters sim in, who uses t mobile, and both her apn, and my straight talk apn works with her tmo sim... but when I put mine in, and use the wap.tracfone apn, the 4g disappears, and I get no access to mobile networks error message when I try to access the web. Ive replaced the sim card, ive changed my number, and ive rooted my phone, still to no prevail. Im seriously about to give up, and I have no idea what the problem is... just to post, my apn settings are...

    Apn: wap.tracfone
    Port:8080
    Mms port:8080

    ... please help?
     

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  2. funkylogik

    funkylogik share the love peeps ;)

    It does sound like the APN is wrong. Want a link to the s3 forum http://androidforums.com/samsung-galaxy-s3/
    Post there as well but try to make the title a bit more clear like "help with data on [your carrier]" (you should maybe change the title here too)
    :beer:
     
    josborne6 and Rush like this.
  3. Rush

    Rush {<>}~{<>}

    Hello and welcome to the community... Kaido87Masenk

    Hopefully the kind folks inside here will be able to assist you with your concerns.

    Best luck. ;)
     
    funkylogik likes this.
  4. josborne6

    josborne6 Well-Known Member

    What carrier is your S3 from originally?
    What service is your Sim card? Straight talk or T-Mobile?
     
    funkylogik likes this.
  5. Kaido87Masenko

    Thread Starter

    The carrier for my phone is tmobile, and my sim is from straight talk. Im using their byop service to use my s3 for straight talk service... the weird thing is if I change the apn to anything other than wap.tracfone the 4g icon pops back up, but I still do t have ne data. But the second I make the apn set to wap.tracfone, the 4g disappears and I get the error no signal found for mobile networks when im trying to access the internet

    Also, ive tried putting my sim into my old tmobile Samsung Exhibit II, and creating the apn, and it did the same thing, so i really dont think its my s3
     
  6. josborne6

    josborne6 Well-Known Member

    It sounds like there is a problem with your Sim acct setup. Not sure. I would try calling again and see if you can get someone helpful that can walk you through it.
     
  7. funkylogik

    funkylogik share the love peeps ;)

    I take it phone and text still work?
    What we need is if someone on the same carrier can show a screenshot of their APN :thumbup:
     
  8. Kaido87Masenko

    Thread Starter

    [​IMG]


    [​IMG]

    The part that got cut off up top is the name of the apn. Which i just name ST
     

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