Root [AT&T] Kies doesn't read my phone?

[thenerdgeek]

Kies won't read my phone, I have the right kies software. I WAS rooted but the 4.3 erased it and kies won't read my phone before and after. Help? Thanks!

 

[GTWalling]

Does the PC see the phone. It could be a driver problem. You may need to uninstall the drivers and reinstall them, with a reboot after uninstall and the reinstall.

 

[thenerdgeek]

Does the PC see the phone. It could be a driver problem. You may need to uninstall the drivers and reinstall them, with a reboot after uninstall and the reinstall.

Yes the PC sees the phone, kies says it doesn't support my device/version, when it did when I was not rooted it would work perfectly.

 

[Deleted User]

Yes the PC sees the phone, kies says it doesn't support my device/version, when it did when I was not rooted it would work perfectly.

When i rooted my phone, Kies also said that it didn't recognize my phone. I decided that i didn't recognize Kies, and deleted it. I've never looked back.

 

[GTWalling]

Yes the PC sees the phone, kies says it doesn't support my device/version, when it did when I was not rooted it would work perfectly.

Which version of Kies do you have installed? I should be version 3.2.