Kies won't read my phone, I have the right kies software. I WAS rooted but the 4.3 erased it and kies won't read my phone before and after. Help? Thanks!
Does the PC see the phone. It could be a driver problem. You may need to uninstall the drivers and reinstall them, with a reboot after uninstall and the reinstall.
Yes the PC sees the phone, kies says it doesn't support my device/version, when it did when I was not rooted it would work perfectly.
When i rooted my phone, Kies also said that it didn't recognize my phone. I decided that i didn't recognize Kies, and deleted it. I've never looked back.
