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Root [AT&T] Kies doesn't read my phone?

Discussion in 'Android Devices' started by thenerdgeek, Dec 26, 2013.

  1. thenerdgeek

    thenerdgeek Lurker
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    Kies won't read my phone, I have the right kies software. I WAS rooted but the 4.3 erased it and kies won't read my phone before and after. Help? Thanks! :)
     

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  2. GTWalling

    GTWalling Android Expert
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    Does the PC see the phone. It could be a driver problem. You may need to uninstall the drivers and reinstall them, with a reboot after uninstall and the reinstall.
     
  3. thenerdgeek

    thenerdgeek Lurker
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    Yes the PC sees the phone, kies says it doesn't support my device/version, when it did when I was not rooted it would work perfectly.
     
  4. grunt0300

    grunt0300 Android Enthusiast
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    When i rooted my phone, Kies also said that it didn't recognize my phone. I decided that i didn't recognize Kies, and deleted it. I've never looked back.:p
     
  5. GTWalling

    GTWalling Android Expert
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    Which version of Kies do you have installed? I should be version 3.2.
     

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