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AT&T Samsung Galaxy S3 MMS Error

Discussion in 'Android Help' started by Android Question, Jan 16, 2014.

  1. Android Question

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    I have a AT&T Samsung Galaxy S3 - never had any issues with receiving picture message from a friend that had Sprint iPhone. Yesterday, she made the move to Verizon and got a Samsung Galaxy S3 Mini - now I am not able to get MMS pictures from her. When she sends them, it sends me a little box with a picture it it and a error sign with an exclamation point in it in front of the little box and it says MMS under it. I have never seen this error message before and not sure why I am getting it. I do not have my WIFI turned on. Any help you can give me is much appreciated!
     

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  2. Rukbat

    Rukbat Android Expert
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    Jan 16, 2012
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    Did she remove her iPhone from iMessage before she made the change? If not, she should go to a Genius Bar and ask them to do that for her.

    And have Verizon check the MMS settings in her APN in her new phone.
     
    scary alien likes this.

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