I was with AT&T over 7 years and only left because they became a slave to the Apple I have been using computers since the Atari 2600 and BIG floppies, and I remember quite well Apple pulling the same proprietary stuff way back when. anyways, I left the verizon store, many of whom were leaving AT&T for the same reason (it was packed with people wanting the Eris), and went to the very quiet AT&T store down the road, it was like a ghost town inside (cue the tumbleweed rollin by). wow, they tried everything to keep me, even wanted me to scam someone to take over my plan like a panhandler, as I call out to the people passing by : "used contracts, get your used contract here". I let it all slide until I was just about to walk out the door and the manager, yes the manager, said that my new Eris was a piece of [ insert colorful word here ]. just thought I would post my experience.