So I switched from Verizon to AT&T for various reasons including the $650 per line to switch and the BOGO deal for the phones... So I switched on February 16, 2016 and I got my final verizon bill March 06, 2016. I submitted my verizon bill on the Att website (www.att.com/helpyouswitch) Then I got a confirmation email saying my submission was recieved etc... So a few days ago I tried to call to check the status, and they said they couldn't find any submission just yet to try back in a few days so I did and again I got the same answer. So now I tried calling 3 times today and I got different answers each time. And when I go to the website listed in my confirmation email to check the status it also shows no submission can be found etc.... So I'm very frustrated right now and im wondering has anyone else done this offer? Did you have issues like this? Because my verizon bill is due March 28th and as of now it appears att claims to never have recieved my submission even though I did it way back on March 06, 2016 and I have a confirmation e-mail..I have called several times already with no luck except literally a different answer every time!!! PLEASE HELP!!!!!!!