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ATT and VZW Note3 devices will not keep WiFi signal?

Discussion in 'Android Devices' started by stanw, Dec 23, 2013.

  1. stanw

    stanw Well-Known Member
    Thread Starter

    Recently, my Verizon Note3 and my wife's ATT Note3 are CONSTANTLY dropping our WiFi connection, making it almost unusable.

    I tried my iPad and it seems to be fine, and so is my iMac via WiFi.

    We rebooted the phones and it has not helped. This was not a problem before. Any idea why two separate Note3 devices from two different carriers might suddenly have a hard time keeping a WiFi connection?

    Thanks.
     


  2. jwither

    jwither Android Enthusiast

    These issues are almost always caused by your router/wireless access point, and it doesn't matter whether other devices work ok or not, because they've likely not tried to get an IP address from the router for days/weeks.

    Reboot router, check for firmware update etc.

    Change wifi channel, especially if it uses channel 6, the default on most routers.

    Does wifi work at other locations? Another indicator.
     
    stanw likes this.
  3. speedlever

    speedlever Android Enthusiast

    Per joshica over on the GS4 forum, try this:
    Go into wifi settings and click on Menu, Advance Settings and uncheck the Auto Network Switch.
    http://androidforums.com/samsung-galaxy-s4/810313-terrible-wifi-since-4-3-a.html#post6349321

    Let us know if that helps.
     
    stanw likes this.
  4. stanw

    stanw Well-Known Member
    Thread Starter

    This helped somewhat, though the connectivity on both Note3 devices is still terrible, while I am able to use my iPad, Macbook Pro, and iMac and stream video to my AppleTV. It is very strange. I also just updated the Verizon Note3 with Verizon's new update, and that didn't seem to help. It all seemed to start around the time I received a notification that there was an update for the Verizon device, though I'm sure it is just a coincidence.
     

Samsung Galaxy Note 3 Forum

The Samsung Galaxy Note 3 release date was September 2013. Features and Specs include a 5.7" inch screen, 13MP camera, 3GB RAM, Snapdragon 800 processor, and 3200mAh battery.

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