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Help Attachment download or preview sits at zero(0) percent

Awax

Lurker
Sep 3, 2013
1
0
Hi All - I am using the native samsung email client configured through MDM. When I click on attachments and choose either preview or download it just sits at zero percent. I never receive an error. I have 4.2.2 and a Verizon S4. We have seen this issue on a few Galaxy devices world wide. I have checked all the defaults and I do not see anything for the email client. We are using MDM and controlling aspects of attachemnts. Typically it is opened in then thinkfree attchment viewer.
 

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