Hello everyone,
I am having a serious issue with my 2nd brand new phone from TMobile. I sent the first back because the audio and video didn't sync when i recorded video with my phone and transferred them to a pc. I tried 2 different pc's and a laptop, i tried different cables plugged into different usb ports, emailed a short video, used wmp, vlc, and kies software, updated my codec packs, wiped the cache on my phone, reset to factory condition, changed a setting on the camera to -2, changed the audio to record from camcorder and not the mic, and im sure a few more things I have found on the internet. I've contacted Samsung and TMobile and they both say it was a defective handset and to return it. I did that and received my new unit and still have the same issues. TMobile says it is not a known issue and to return this one also, said there is no way a third unit will have the same problem. I've already spent $40 on shipping and went 2 weeks without a phone (prepaid so no loaners) and don't wish to do it again for another defective phone. Has anyone else had any luck fixing this problem? This is the white s2 from tmobile, never been rooted or hacked so its all stock rom. I have tried the lg camera app also but the app kept freezing every time i would hit the record button.
Thanks in advance for any help given.
I am having a serious issue with my 2nd brand new phone from TMobile. I sent the first back because the audio and video didn't sync when i recorded video with my phone and transferred them to a pc. I tried 2 different pc's and a laptop, i tried different cables plugged into different usb ports, emailed a short video, used wmp, vlc, and kies software, updated my codec packs, wiped the cache on my phone, reset to factory condition, changed a setting on the camera to -2, changed the audio to record from camcorder and not the mic, and im sure a few more things I have found on the internet. I've contacted Samsung and TMobile and they both say it was a defective handset and to return it. I did that and received my new unit and still have the same issues. TMobile says it is not a known issue and to return this one also, said there is no way a third unit will have the same problem. I've already spent $40 on shipping and went 2 weeks without a phone (prepaid so no loaners) and don't wish to do it again for another defective phone. Has anyone else had any luck fixing this problem? This is the white s2 from tmobile, never been rooted or hacked so its all stock rom. I have tried the lg camera app also but the app kept freezing every time i would hit the record button.
Thanks in advance for any help given.