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Audio apps pause randomly

Discussion in 'Android Help' started by GPerson, Jan 7, 2020.

  1. GPerson

    GPerson Lurker
    Thread Starter

    I have been experiencing an issue for about a month, though in researching it, I've found that it's been an issue for others for quite some time, on various Android phones and OS versions

    1. Manufacturer - Google
    2. Model - Pixel 3A
    . Software version - 10
    4. Specifics of the problem - Audio apps (radio, music) randomly pause, whether in active foreground or background, when phone is locked or unlocked, when multitasking or just listening passively while doing otehr things off the phone.
    5. Not rooted

    I listen to NPR while at work.I started with Radio FM but have also tried Simple Radio and Radio USA. About a month ago, it started just stopping. I'd have to go back and click Play again to get the radio going. Not app-based as it happened in all 3 radio apps.

    It more recently started affecting my music. I use Pulsar for music playback. I will start a playlist as I start walking on the treadmill. I'll lock the screen and put it in my pocket. Screen lock either needs a passcode or fingerprint to unlock. But the music may just stop while it's in my pocket. Yesterday, I took it from my pocket and was multitasking while walking. Music stopped more often. I even used split screen so both apps would be active. Still stopped at least 12 times during one song (I counted).

    In researching solutions, I've found this being reported in many forums (Samsung, spotify, Android Central) going back to 2017.

    One solution that seemed to work when I tested with Pulsar was to turn off Battery Optimization for Pulsar. I played 3 songs while actively using another app. No stops.

    I then tried all 3 radio apps after turning their Battery Optimization off. They still stopped.

    Google support suggests a factory reset. Some forum users mentioned that a factory reset didn't resolve the issue.

    I do note I got Android 10 on 12/1/2019, and a security update 12/5/2019. My service provider is T-Mobile.

    Any ideas?
     

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  2. steiny180

    steiny180 Android Enthusiast

    If the problem started after the update, I think you know what the problem is...

    Sometimes it's not always good to update...

    If it ain't broke, don't fix it...
     
    puppykickr and MrJavi like this.
  3. MrJavi

    MrJavi Android Expert

    Yes, I also agree with not alway a good idea to auto update by default. The first theing I do when getting a new Android is in setting, uncheck auto update. Better to wait and see what others have to say about the update before I decide to auto update OTA.
     
    puppykickr likes this.
  4. puppykickr

    puppykickr Android Enthusiast

    Maybe some notifications are interrupting the playback and then it is not restarting.

    See if any of your apps have a setting for 'audio focus' or the like.

    Screenshot_2020-01-09_03-56-54.png
     
    MrJavi likes this.
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