Help Audio but no video using Go SMS Pro

[jtonn]

I can receive pictures just fine but videos are a different story. When I receive a video it gives me the option to play it but when I do all I get is the audio portion of it with no video. Could someone please tell me how to fix that.

Thanks,

jtonn

 

[jtonn]

I just noticed that when I try to download the videos it says "please check that network is available".