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Authenitcation failed. please verify username and/or password.

Discussion in 'Android Help' started by Android Question, Sep 9, 2013.

  1. Android Question

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    Can you please tell me why my whole emails are messed up. It keeps saying Authenitcation failed. please verify username and/or password.
    Does my protocol, POP server and port need changing????
     

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  2. LaTuFu

    LaTuFu Android Expert
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    Nov 10, 2009
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    It sounds like you have the wrong user name and/or password entered into your email settings. Have you tried logging in to your email account on a PC? Can you access the account that way? If so, have you tried re-entering the user name/password in the email app?

    What model phone do you have? Are you having this issue with the stock email app? What version of Android is your phone running?

    Please consider joining our community and posting back here with the rest of this info, and we'll be glad to help you.

    Welcome to AF!
     

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